We have a bunch of LG-Nortel LIP-8012D IP phones at work, and on one of them it looks like (according to the call/number log) someone has accidentally pressed 1 too many times. Three times to be exact.
To dial out of the internal phone system you need to, of course, press 1. And then to dial for emergency you need to press 111 after that. What has happened here is the person has accidentally pressed 111 (not 1111), and the phone has gone a little nuts.
It doesn't appear to have dialed the emergency number (i.e. 1111), but the phone is now stuck saying Emergency STA No 700 on the LCD screen, and it is in a constant state of beeping.
The extension of the phone is 700, so I guess that's what the "No 700" means, and the "Emergency STA" maybe 'Emergency State'?
In any case, the phone just won't stop beeping with that message coming up.
If I take the receiver off the hook, it stops beeping and appears to work normally, but as soon as I put the receiver back on the hook, it starts beeping again with the same message on the LCD screen.
Interestingly, the phone can still make calls, and can receive calls, but it is relying on the ringtone from one of the other IP phones in the office to know that there is a call coming in (i.e. the phone in question won't ring because it is constantly beeping).
To clarify that, when someone rings the main office number, all of the IP phones in the office ring, and whomever is free takes the call on their internal line.
Does anyone have any experience with these phones, or types of phones?
How do I get this phone back to normal? Please help!!
Any help would be greatly appreciated!! :)
BTW, I hope this is the right forum area.