Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


techmeister

310 posts

Ultimate Geek


#84358 29-May-2011 11:44
Send private message

Hi All

Anyone having problems with there IAX2 trunks not registering on 2talk at the moment ?

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
willz52
8 posts

Wannabe Geek


  #475385 29-May-2011 12:01
Send private message

hey,

YES! I have spent a couple of hours trying to get a customers PBX back up but i think it is a 2talk issue, I have just emailed them now.


techmeister

310 posts

Ultimate Geek


  #475394 29-May-2011 12:13
Send private message

Yes, all my customers are down too, must be 2talk

 
 
 
 


techmeister

310 posts

Ultimate Geek


  #475417 29-May-2011 13:48
Send private message

any response from 2talk yet?

tknz
171 posts

Master Geek


  #475438 29-May-2011 15:09
Send private message

I raised a ticket at 10AM still have not heard back, all my servers are down also..... A bit disappointing.

tknz
171 posts

Master Geek


  #475441 29-May-2011 15:27
Send private message

Hi Guys, I got in touch with the Wholesale account manager and she responded immediately, she is getting some engineers to look into the issue now.

techmeister

310 posts

Ultimate Geek


  #475442 29-May-2011 15:28
Send private message

Does 2talk support not work on the weekend?

tknz
171 posts

Master Geek


  #475449 29-May-2011 15:47
Send private message

Hi all, have heard from the Wholesale Account Manager that the issues have been resolved, I've verified and can confirm this is the case.

 
 
 
 


gurumeditation
26 posts

Geek

Trusted

  #475451 29-May-2011 15:52
Send private message

IAX2 services are now back online. Our engineers have identified the problem and restarted the IAX2 service.  All SIP services were unaffected - these seems to be a bug in Asterisk that failed registrations on one of our IAX2 platforms.  Around 50% of 2talk's IAX2 users were affected by the problem.  We apologise for any inconvenience caused and recommend for business critical users that they use the SIP protocol or at least have a SIP configuration as backup.

We are also looking at improving our monitoring of the IAX2 platforms as a result of today's issues.

Regards,
The team @ 2talk

techmeister

310 posts

Ultimate Geek


  #475452 29-May-2011 16:02
Send private message

Seems to be working now, thanks 2talk.
Also thanks for replying on this forum with an explanation.

gurumeditation
26 posts

Geek

Trusted

  #475472 29-May-2011 17:20
Send private message

FYI: We have implemented new monitoring scripts now to better analyse IAX2 peer information to avoid further issues like this in the future.  This should alert our engineers when there is a similar issue in the future.  Our monitoring systems did not pick up this issue since the problematic IAX2 host was still listening on port 4569 and responding to polling however there appears to have been a software issue causing registration failures.  This issue is still unknown but looks like a deadlock issue inside the Asterisk code.

We remain committed to IAX2 support for the NZ community and although the service is officially still in Beta we will continue to improve our IAX2 offering for customers into the future.

Regards,
The team @ 2talk

jords12
141 posts

Master Geek


  #475475 29-May-2011 17:28
Send private message

While There's a 2talk person here: I signed up with you recently and haven't had any problems, but your website is horribly out of date. There's broken links to the forums, text that is out of date, blog which hasn't been updated since 2009 etc. Was a little worried that you didn't actually still exist!

gurumeditation
26 posts

Geek

Trusted

  #475488 29-May-2011 17:58
Send private message

We have fixed a couple of links to the Blog from the 2talk web portal - but apart from these we are unable to find any more broken web links - can you please email support@2talk.co.nz with these broken links so we can investigate for you.

And, yes we are very much still here.  Many user guides though have remained unchanged since 2009 since nothing has changed in the setup instructions!

Regards,
The team @ 2talk

jords12
141 posts

Master Geek


  #475490 29-May-2011 18:00
Send private message

The link to the forums on the support page is one.

gurumeditation
26 posts

Geek

Trusted

  #475494 29-May-2011 18:03
Send private message

This link has now been removed.  Thanks for the info.  Please send any further examples to 2talk Support.

old3eyes
8454 posts

Uber Geek

Subscriber

  #475516 29-May-2011 18:57
Send private message

jords12: The link to the forums on the support page is one.


I would love to know why the support forums were removed..??




Regards,

Old3eyes


 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.