Windows XP help

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277 posts

Ultimate Geek

#106800 25-Jan-2008 20:50

i was able to turn it off apply the turn it on and apply and i got no warning message.

just restarted the computer, clicked on my user and the following came up as soon as i was in.

RUNDLL
Error loading c:\windows\system32\nvmctray.dll
the specified file could not be found.

C:\WINDOWS\trkwkss.exe
file corrupted!
please run a virus check the re install the application.

AVG anti virus system
application cannot run due to an error while verifying its electronic certificate

tried to paste the image of the screen here but would not work.

jasonwaiheke

277 posts

Ultimate Geek

#106801 25-Jan-2008 20:52

would it have anything to do with the fact that i copied the user files from c:\documents and settings to a second drive partition, installed a fresh version of windows and then copied the user files back to overwrite the blank ones created.

jasonwaiheke

277 posts

Ultimate Geek

#106802 25-Jan-2008 20:53

then i get

IMAGE MASTERING API

has encountered a problem and needs to close.............................please tell microsoft about this problem................
send report or close.

freitasm

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Geekzone

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#106803 25-Jan-2008 20:54

The first error is probaby related to a NVIDIA driver. The second is AVG.

I would say your computer has a hardware fault causing these problems. Anything such as memory or hard drive could cause problems loading programs.

manhinli

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#106804 25-Jan-2008 20:55

It could. You should use the Transfer Wizard to do that and not just copy.

I can't say much about the error, as I'm on my iPod typing this and its really hard to do research on this thing, but looks like AVG caught something.

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jasonwaiheke

277 posts

Ultimate Geek

#106805 25-Jan-2008 20:58

the process i followed was as follows

it came up loading windows xp home edition after turning it on.

the black screen.

then it restarted

i selected safe mode

copied the user files to a different partition

restarted windows

booted from the windows cd

tried repair option but could not work it out

folowed windows instructions on formatting and installing windows

got back in

copied user files back and basic drivers back

and sp2

all failed here (internet stopped working)

using system restore i rolled it back to before sp2

the all appeared fine (internet working)

but fast user switching was not.

thats where i am at now,

freitasm

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Geekzone

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#106807 25-Jan-2008 21:00

Ah, so you don't actually have a fresh Windows install.

You have a copy of windows that most likely have parts of SP1 and SP2 since installing SP2 failed and files for your profile were copied over.

At this point I really recommend you install Windows again. Make sure you copy only "My Documents" from the other partition. Don't bring back anything else.

Thn run Windows Update and let it do its thing.

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jasonwaiheke

277 posts

Ultimate Geek

#106808 25-Jan-2008 21:00

i have partitioned my hdd into 2
one for music and videos alone and the other for windows and everything else

when i use the file and settings transfer wizard it backs up both partitions?

i only really want our photos documents favorites and individual settings transferred

jasonwaiheke

277 posts

Ultimate Geek

#106810 25-Jan-2008 21:05

also while i am here is there anyway i can upgrade ie in one user and not the other?

manhinli

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#106811 25-Jan-2008 21:08

I'm back on computer...

File and Settings Transfer Wizard does what it says - transfer user account files in My Documents and settings, it's not backup software.

I recommend just using it for settings and manually copy your pics (Picasa by the way has a great backup feature!)

IE updates are system-wide as Windows relies on IE to function.

As I said before, try and give us details when you wipe your system.

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jasonwaiheke

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Ultimate Geek

#106812 25-Jan-2008 21:10

hey good idea about the wizard

do you know if it captures favorites?

freitasm

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#106813 25-Jan-2008 21:10

If you just want the data I don't recommend using the wizard. You should manually copy the files you want to other partition (not safe) or to another drive (safer).

Thn you install a fresh copy of Windows.

Don't transfer settings because whatever you have now is obviously not working ok and I wouldn't trust the settings on this machine.

I think you now have enough information to actually clean up the machine.