Microsoft downgrades free OneDrive storage

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#1449038 12-Dec-2015 08:43

You can now keep your free 15GB storage plus camera roll bonus, but you have to opt in by 31 January.
Go here to opt-in https://preview.onedrive.com/bonus/

xlinknz

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#1597618 24-Jul-2016 09:51

I went to take up the Office 365 + 1TB offer [as my one drive is at 17GB and will be stopped 27th June] but its not there despite using the link from the 4 emails from MS offering it [note those emails were all after the chance to keep the 'bonus' 10+5 GB I have now ]

It also isn't appearing in my onedrive plans and offers

Anyone else had this issue or ideas before I pack a sad and migrate to Google Drive ?

freitasm

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#1597629 24-Jul-2016 10:24

Have you looked at the Office 365 site?

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#1597645 24-Jul-2016 10:56

freitasm:

Have you looked at the Office 365 site?

Thank you for the reply

The link you provided doesn't work with Opera so I used Edge

Unfortunately I get the following

If click on the login option it takes me back to the above screen. Here is a view from my logged in onedrive

Not a good look in my view, I wonder if I will get another email with a better link for Wednes ?

freitasm

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#1597646 24-Jul-2016 11:01

What is not a good look? The price?

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#1597650 24-Jul-2016 11:13

freitasm: What is not a good look? The price?

That MS offered me in numerous emails that I could get Office 365 + 1TB free for a year since I was an existing onedrive user impacted by the downgrade from 15GB to 5GB and yet I cannot take that offer

I'd have to check but I have seen somewhere [maybe another thread] that I should see a screen that shows I get 1 year free offer

My emails from MS say

What you can do To bring your account within your storage limits: • Claim a free one-year subscription to Office 365 Personal,* which comes with 1 TB of OneDrive storage.

* Credit card required and subscription will automatically renew. Cancel at any time at www.office.com/myaccount

When I try the office.com link I still don't get the 1 year offer

Am I missing something ?

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Brumfondl

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#1597669 24-Jul-2016 12:15

Have you looked to see if there was an expiry date on the offer?

xlinknz

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#1597679 24-Jul-2016 12:40

Brumfondl:

Have you looked to see if there was an expiry date on the offer?

No it doesn't appear to have an expiry

The last email on the 14th with the offer said I had 14 days i.e. until the change over on the 27th

Maybe someone at MS will realize tomorrow that something is wrong and fix it up ?

I simply won't be able to add more files they don't delete for a year so I don't strictly speaking have to migrate to another cloud storage by Thurs.

I just checked and its the same issue on all three MS accounts we have and two are well under the new 5GB limit so we have some breathing space

Meanwhile Tues I'll start looking at google drive

Brumfondl

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#1597689 24-Jul-2016 12:58

Try going to Onedrive on the web and clicking on the options (I see it as a little gear cog) and clicking upgrade and seeing what options it gives you there :)

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#1597737 24-Jul-2016 14:42

Strange, when I open the link in the email I received back in April, office365 is still in my cart for $0. But when I do same link in Edge browser (where I hadn't clicked on the link before) it is not in the cart and is $69 still.

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#1597757 24-Jul-2016 15:47

Brumfondl:

Try going to Onedrive on the web and clicking on the options (I see it as a little gear cog) and clicking upgrade and seeing what options it gives you there :)

Same options as my earlier screen show i.e. $119 for a year

jonb:

Strange, when I open the link in the email I received back in April, office365 is still in my cart for $0. But when I do same link in Edge browser (where I hadn't clicked on the link before) it is not in the cart and is $69 still.

Its almost as if the offer has expired which imho would be fairly silly of MS to do since they know most people won't act on a change until the last few days. If MS has withdrawn the offer, their lost not mine as I will change all my MS services to elsewhere e.g. google [which is the nice thing about these Cloud Services !]

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#1597761 24-Jul-2016 16:14

Your loss, not Microsoft's. They were giving you something for nothing. If you move elsewhere it is at least a short-term gain for them.

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#1597765 24-Jul-2016 16:29

Brumfondl:

Your loss, not Microsoft's. They were giving you something for nothing. If you move elsewhere it is at least a short-term gain for them.

Not really - imho MS are risking loosing an existing customer[s] who may well of continued the subscriptions after the first year [as you suggest]. If they had ensured their offers worked as one should expect then I wouldn't be moving

Lets see if they fix it

freitasm

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#1597835 24-Jul-2016 19:38

I can't see why is Microsoft's fault if an offer wasn't taken up on time and it expired.

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#1597838 24-Jul-2016 19:42

freitasm:

I can't see why is Microsoft's fault if an offer wasn't taken up on time and it expired.

Nothing from MS to me or what I can find says it has expired so that is currently speculation. If it that is confirmed at least I know and can change change cloud providers

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