Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


wongtop

565 posts

Ultimate Geek


#107123 7-Aug-2012 21:49
Send private message

Tried via the windows update bubble, running windows update and downloading from http://www.microsoft.com/en-us/download/confirmation.aspx?id=29804

All failed.  Log extract is below - any help appreciated.

17.328: 2012/08/07 21:39:38.093 (local)
17.328: e:\f233283453ffec0db9fe5d\update\update.exe (version 6.3.13.0)
17.453: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f
17.468: Hotfix started with following command line:
17.515: In Function GetReleaseSet, line 1211, RegOpenKeyEx failed with error 0x2
17.515: In Function GetReleaseSet, line 1240, RegOpenKeyEx failed with error 0x2
17.625: CreateUserInterface: GetProcAddress for DefineInstallCustomUI failed: 0x7f
19.343: Return Value From IsMachineSafe = 0
19.343: IsMachineSafe returned 506628
19.343: Fist Condition in Prereq.IsMachineSafe.Section Failed
19.343: Condition Check for Line 1 of PreRequisite returned FALSE
19.359: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
19.359: KB2686509 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log
19.531: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
19.531: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

Create new topic
Oblivian
7303 posts

Uber Geek

ID Verified

  #669322 7-Aug-2012 22:07
Send private message

Silly question.. opened the log file to see the prequisites?

/edit

It would however appear.. you are not alone.

http://answers.microsoft.com/en-us/windows/forum/windows_xp-windows_update/security-update-kb2686509-will-not-install-error/1df6306a-1bb1-47ac-941b-5779415b2e95

Keyboard map/files missing issue.



Athlonite
1828 posts

Uber Geek
Inactive user


  #669901 9-Aug-2012 06:16
Send private message

http://support.microsoft.com/?kbid=2686509

if you take a look on that page there is a couple of links to use to fix it namely the fixit buttons

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.