Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › Microsoft Windows › Unable to login to Skype using Microsoft Account
TwoSeven

1712 posts

Uber Geek
+1 received by user: 304

Subscriber

#141075 28-Feb-2014 15:54
Send private message

Hi Folks,


 I am trying to login to Skype (6.0.13.104) for desktop using my Microsoft Account but unfortunately it just sits on the sign in screen for a few minutes and then tells me "Sorry didn't recognise your sign in details"   I can login using my nonMS Skype account just fine.

Doing a network trace I can see that Skype is connecting to the live login system and appears to pull some data back (dob, gender etc.) before returning the error above.

Anyone have any ideas on how to fix this?
 




Software Engineer
   (the practice of real science, engineering and management)
A.I.  (Automation rebranded)
Gender Neutral
   (a person who believes in equality and who does not believe in/use stereotypes. Examples such as gender, binary, nonbinary, male/female etc.)

 

 ...they/their/them...

Create new topic
mattwnz
20520 posts

Uber Geek
+1 received by user: 4797


  #996497 28-Feb-2014 16:13
Send private message

Have you emailed their support , as they should know what is happening.



sbiddle
30853 posts

Uber Geek
+1 received by user: 9996

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #996513 28-Feb-2014 16:43
Send private message

Always fails for me the first attempt and works the second.

TwoSeven

1712 posts

Uber Geek
+1 received by user: 304

Subscriber

  #996562 28-Feb-2014 18:10
Send private message

I got a little further with it - tried on another machine connected to a different network, this time I was able to connect with the Microsoft Account and link it.

Since I could log in using a standard Skype account on the original network, it means that the Microsoft authentication service is using some ports which are not enabled in the firewall. I could login to my Microsoft account using the browser, so the question is - what additional ports is Skype using for the login using a Microsoft Account.




Software Engineer
   (the practice of real science, engineering and management)
A.I.  (Automation rebranded)
Gender Neutral
   (a person who believes in equality and who does not believe in/use stereotypes. Examples such as gender, binary, nonbinary, male/female etc.)

 

 ...they/their/them...

Create new topic








Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.








RSS feeds
Main feed
Forums feed
Copyright
©2002-2026 Geekzone®
Site features
Geekzone BI dashboard
Geekzone Badges
Geekzone Status Page

 

Site Information
Subscribe to Geekzone
Privacy Statement
Forum Usage Guidelines (FUG)
Advertising
Trademark and copyright