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hamisht

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#160533 10-Jan-2015 14:43
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Hi all,

My laptop shut off the other night, because I forgot to turn the switch on at the wall when it was plugged in (doh!).  Now my Sound icon is gone from the taskbar :(

I restarted and it still didn't re-appear.  After checking my System Icon settings, I saw that it was greyed out and stuck on 'Off' ;

https://i.imgur.com/obOy6Ah.jpg

After going on Google and YouTube, I found this video that brought it back; https://www.youtube.com/watch?v=RbyOyl_J-YY

A
fter shutting the laptop down again though, it didn't re-appear.  Any ideas what keeps causing this?   It's quite frustrating :(

Thanks for reading this.




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nathan
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  #1211592 10-Jan-2015 15:13
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what OS?



hamisht

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  #1211600 10-Jan-2015 15:29
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Win7 Home Premium Ver 6.1, 64bit




gregmcc
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  #1211604 10-Jan-2015 15:49
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Do you actually still have sound?

If it's greyed out it tells me that there is a problem with the hardware or the associated drivers, start by looking in device manager and see what it says for you under sound video and game controllers




hamisht

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  #1211605 10-Jan-2015 15:53
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Yes I still have sound, and can increase/decrease the volume using the Keyboard and the sound control panel.

I went into device manager but no yellow exclamation marks are anywhere, so the drivers are still good.

https://i.imgur.com/zjec5T0.jpg




nathan
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  #1211608 10-Jan-2015 16:26
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does anything happen if you restart Audiosrv - the Windows Audio service

services.msc

hamisht

389 posts

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  #1211618 10-Jan-2015 17:07
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Thanks very much Nathan!  I restarted that service, then restarted the computer, and the Icon has returned!   It's also no longer greyed out in the System Icons settings box.




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