AMD Graphics issue on W10

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vroom

89 posts

Master Geek

#177428 2-Aug-2015 12:06

Bit of a major eek after upgrade - serious issue with AMD driver, all graphics apps i.e. Photoshop Lightroom etc wouldn't run even though the most recent version of AMD Catalyst is meant to be W10 compatible so installed earlier version and now Windows won't even boot. Has anyone struck this?

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#1357074 2-Aug-2015 12:07

Trigger happy send button?

vroom

89 posts

Master Geek

#1357076 2-Aug-2015 12:10

Lol yes! Am on the damn ipad because the PC is broken!

xpd

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#1357144 2-Aug-2015 14:33

When you say WIndows wont even boot, is it BSOD or something else ?

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vroom

89 posts

Master Geek

#1357149 2-Aug-2015 14:48

Yes BSOD. Have done a reinstall off a flash drive so now it will boot but I have no apps any more so am currently reinstalling everything. Happy days. Sounds like it's an AMD driver issue so hopefully they'll fix it quick. Shame, as I was loving Windows 10 til then! Until they sort the driver I have no graphics software so it's an absolutely pain. The error I get now is Internal_Power_Error but when I rolled back the graphics driver it was something else, didn't note it down.

rscole86

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#1357187 2-Aug-2015 17:12

I am using an AMD Radeon HD 5570, and W10 installed fine, I then ran the online update utility for AMD, and got the new drivers no problems.
I am yet to test Photoshop/Premiere/Lightroom.

Wade

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#1357212 2-Aug-2015 18:01

I had a few issues on W10 preview, have a Radeon HD4550 card, for me i had to

Delete the AMD video driver that W10 installed
Download/install the driver from AMD website (driver was old, like 2013 or something)
Manually installed this driver
Download/Install Catalyst control center

Windows update has since updated to a newer AMD driver than available from AMD website andtouchwood without any further issues

This was a couple of months ago so hopefully AMD might have sorted their stuff given the public release of W10

vroom

89 posts

Master Geek

#1357216 2-Aug-2015 18:04

It's version 15.7.1 that I have that's giving me the trouble and pretty sure that's the latest. Is Catalyst necessary?

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ubernoob

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#1357218 2-Aug-2015 18:07

I am using an AMD Radeon Sapphire HD 6570, and W10 installed fine, I then ran the online update utility for AMD, and got the new drivers no problems. same driver as you are trying to run
Don't have photoshop but all running smoothly

Ragnor

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#1358088 3-Aug-2015 18:27

vroom: It's version 15.7.1 that I have that's giving me the trouble and pretty sure that's the latest. Is Catalyst necessary?

What graphics card do you have?

vroom

89 posts

Master Geek

#1358096 3-Aug-2015 18:44

H7600M - I'm wondering if it's too old for the new driver?

vroom

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Master Geek

#1358125 3-Aug-2015 19:27

Update: I've managed to get an older driver on it - Vs 15.6 so far so good, fingers crossed.

Yabanize

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#1358211 3-Aug-2015 21:11

I have an issue that I believe is related to my AMD A8-3510MX APU Graphics. Lots of HTML5 Video won't play, sometimes on chrome, sometimes on Edge

vroom

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Master Geek

#1358254 3-Aug-2015 22:37

I think that's fairly common in my research on my issue - have a look at the AMD forums on their website - that's how I eventually found the answer.

Yabanize

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#1358255 3-Aug-2015 22:43

vroom: I think that's fairly common in my research on my issue - have a look at the AMD forums on their website - that's how I eventually found the answer.

HTML 5 video? did you have that issue too

vroom

89 posts

Master Geek

#1358260 3-Aug-2015 22:57

I didn't get that far, I didn't even try video - but there were quite a few references to video problems.

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