Windows 10 and network drives

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mdf

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#185246 15-Nov-2015 21:19

Does anyone know anything about fishhooks in Windows 10 and network drives?

I've just upgraded from Win8.1 to 10, and cannot map a WD My Cloud NAS as a network drive. Any time I try to add the NAS (or even browse to it from File Explorer) I just get an error message that it cannot be found. However I can ping it using its local address (192.168.1.20) or its hostname (wd.h) fine, and access its webpage from a browser. It also shows up fine using a WD windows app, just not in File Explorer.

I managed to get it mapped once using a WD setup utility, but as soon as I browsed away from that drive it disappeared.

I've checked SMB is installed (it is), as well as all the other obvious file and network sharing options.

The fact I was able to map it as a drive once (and ping it fine) makes me think it is some kind of bug.

Any suggestions?

I have tried Google and the Microsoft forums, but got frustrated at the prevalence of "Dear Friend. Please run the troubleshooter..." responses. There was also an issue about logging on with a PIN in one of the preview builds, but that seems to have been resolved.

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BDFL - Memuneh
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#1428484 15-Nov-2015 21:29

Have you logged with a username/password that changed since then?

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mdf

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#1428495 15-Nov-2015 21:45

Nope, usernames on both the PC and the NAS are the same (and in fact the folder/share I am trying to access on the NAS allows guest/anonymous access anyway).

mdf

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#1428523 15-Nov-2015 22:09

I may be totally dreaming, but I don't remember doing anything special at all to get it mapped under Win8.1. And have now spent the evening faffing about with something that should be easy. Always the way...

Gordy7

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#1428526 15-Nov-2015 22:14

Interesting that my DLink Nas doesn't show up in my Win10 network device list.
It used to....

I can map the drives as \\192.168.1.20\volume_1 and \\192.168.1.20\volume_2.

Gordy

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linw

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#1428533 15-Nov-2015 22:26

Are you getting the 807035 Path not found error? (You said the error was "it cannot be found" but need to know more exactly what it said).

I have had sharing issues in the past (807035 error) but all has been working for months now. I have a WD MyBookLive NAS so should be similar to yours.

I need to ask some questions to clarify your situation.

You say, "(or even browse to it from File Explorer)" so can I assume you can see the NAS from the Network display but when you dbl click it to see the shares you get an 807035 error?

Can you access the shares of another comp from Network or is it the same as for the NAS?

Do you ever get asked to enter Credentials?

mdf

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#1428542 15-Nov-2015 22:48

Are you getting the 807035 Path not found error? (You said the error was "it cannot be found" but need to know more exactly what it said).

I have had sharing issues in the past (807035 error) but all has been working for months now. I have a WD MyBookLive NAS so should be similar to yours.

I need to ask some questions to clarify your situation.

You say, "(or even browse to it from File Explorer)" so can I assume you can see the NAS from the Network display but when you dbl click it to see the shares you get an 807035 error?

I've struggled with this distinction previously. The NAS has both a uPnP server and a file server. It's listed in the network as a media device (in which case you get a particular, minimised, folder structure that only lists the types of file the media server can serve. When it's listed in the network as a PC, you get the full/normal folder structure. Right now, it's only listed as a media device, not a PC.

I don't get a particular error number. If I type the address into file explorer:

"Windows cannot access \\192.168.1.20\"

If I try to map the network drive:

"Specified server cannot perform the requested operation."

Can you access the shares of another comp from Network or is it the same as for the NAS?

Yep, it's working fine from a linux box, a Mac and an android phone. Until a week ago (when this PC was Windows 8.1) it was working fine there too, and nothing has changed on the NAS.

Do you ever get asked to enter Credentials?

No. That said, the particular folder shouldn't need a password, as guest/anonymous browsing works fine.

1101

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#1428691 16-Nov-2015 10:33

mdf:

The fact I was able to map it as a drive once (and ping it fine) makes me think it is some kind of bug.
.

Yep, a bug thats been there since Vista & pops up on random PC's

In cmd prompt , type net use & see if any mapped drives are there.
If it shows in net use, then remove it with net use. & start again.
For some PC's with this bug (its not common) Ive had to make a batch file to manually unmap/disconnect & remap map drives & have that bat file run on startup/login

The other thing to check is that the network isnt set to 'public' , also disable any 3rd party firewalls (if installed)

mdf

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#1429185 16-Nov-2015 19:55

Net use = "There are no entries in the list."

Net view = "\\[My_PC_name]... \\WDMYCLOUD"

So the NAS is on the network; I can see it in all sorts of other programs (and PCs); I just can't add it as a mapped network drive!

Very frustrating.

raytaylor

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#1429964 17-Nov-2015 21:07

Are you trying to map it using windows explorer or the command?

Eg.
NET USE Z: \\192.168.1.20\share /PERSISTENT:YES

Ray Taylor

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mdf

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#1430023 17-Nov-2015 22:09

I was trying to do it using the file explorer map drive command.

I've now learnt all about "net use" and "net view" commands! Not a totally wasted day.

However, this issue is bizarre. It's a relatively clean install anyway so I'm on the verge of reinstalling windows to see if that does the trick.

This is what happened:

Step 1: Tried Raytaylor's suggested "NET USE Z: \\192.168.1.20\public /PERSISTENT:YES". Didn't work. System error 58.

Step 2: "net view". Brought up a list of "server" names, including my notebook and \\WDMYCLOUD

Step 3: "net view \\wdmycloud" (quickly after the last command). Shows a list of share/folder names inside wdmycloud, including the "Public" share I want to mount.

BUT. Wait too long between steps 2 and 3, or try some other command (e.g. variant of step 1), then System error 53.

Exact extract from the command prompt:

[code]

C:\Users\[me]>net view
Server Name Remark

-------------------------------------------------------------------------------
\\STARSCREAM Matt's notebook
\\WDMYCLOUD WD My Cloud
The command completed successfully.

C:\Users\[me]>net view \\wdmycloud
Shared resources at \\wdmycloud

WD My Cloud

Share name Type Used as Comment

-------------------------------------------------------------------------------
admin Disk
Public Disk Public Share
SmartWare Disk SmartWare
TimeMachineBackup Disk TimeMachine
The command completed successfully.

C:\Users\[me]>net view \\wdmycloud
System error 53 has occurred.

The network path was not found.

C:\Users\[me]>exit ::nuts to this!

[/code]

mdf

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#1430025 17-Nov-2015 22:11

Huh. Off topic, but what's the bbcode for code on geekzone?

dimsim

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#1430037 17-Nov-2015 22:57

I have had problems with a WD MY BOOK WORLD II before mapping drives. Im sorry but I cant for the life of me remember the fix. From memory it was peculiar to one workstation as I'm pretty sure my laptop could map and browse to it.

Have a look at this

https://community.wd.com/t/i-cant-access-mybookworld-on-windows-7/25500

linw

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#1430247 18-Nov-2015 11:09

As mentioned earlier, I was plagued with the dreaded 80070035 error and the Internet is full of people with this error going way back.

The link from dimsim mentions the Lanman registry entry and this is where my problem was. It was a forced SMB2 version, probably inherited from win 7 days.

I have no idea whether your problem lies here but, as I know from experience, there comes a time when you are prepared to look anywhere!

See link here http://www.tenforums.com/network-sharing/8534-network-shares-not-seen-ms-account.html

Best of luck.

1101

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#1430268 18-Nov-2015 11:35

Here what I did with Win8 & NAS map issues
Ive also used this with PC to PC map issues in vista & win7

make a bat file with (edit as needed)
net use N: /delete
net use N: \\nasname\sharename /user:loginname password /persistent:yes
(you may need to use IP instead of the nasname)
** make sure the NAS has a static IP **

in scheduled tasks, run this bat file at login/startup,
make sure the scheduled task has full admin permissions

It may take some tweaking, but this allways works, but it has to be a scheduled task at login/startup as due to some
obscure bugs it might not work if you run it once Win is up & running

This share/map bug has been around since vista . Still not fixed by MS .

mdf

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#1430492 18-Nov-2015 16:25

1101: Here what I did with Win8 & NAS map issues
Ive also used this with PC to PC map issues in vista & win7

make a bat file with (edit as needed)
net use N: /delete
net use N: \\nasname\sharename /user:loginname password /persistent:yes
(you may need to use IP instead of the nasname)
** make sure the NAS has a static IP **

in scheduled tasks, run this bat file at login/startup,
make sure the scheduled task has full admin permissions

It may take some tweaking, but this allways works, but it has to be a scheduled task at login/startup as due to some
obscure bugs it might not work if you run it once Win is up & running

This share/map bug has been around since vista . Still not fixed by MS .

Legend! This absolutely did the trick. I had to give the NAS a user name and password (previously I had set it up to allow anonymous/guest access), but once I had the suggested command worked perfectly.

Just to record again how bizarre this issue is, the same NAS worked with the same notebook on Win8.1 with no issues at all. The upgrade to Win10 (clean install) broke something that wasn't otherwise broken.

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