My Dad's Windows 10 laptop is acting weird. There's problems with keyboard and mouse, Windows update, and a couple of other things. I tried to fix 'em, can't, takes too long.
He lives at the other end of the country from me, so I can't do anything myself.
Is there an easy way to refresh / reinstall Windows that I can have him do? Even if it just get the OS installed, I can then have him install TeamViewer and do the rest myself.
Alternately, can he upgrade to Windows 10 free still, or is that offer well gone?