Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




13459 posts

Uber Geek
+1 received by user: 2278

Trusted

Topic # 227410 6-Jan-2018 08:41
Send private message quote this post

My Dad's Windows 10 laptop is acting weird. There's problems with keyboard and mouse, Windows update, and a couple of other things. I tried to fix 'em, can't, takes too long.

 

He lives at the other end of the country from me, so I can't do anything myself.

 

Is there an easy way to refresh / reinstall Windows that I can have him do? Even if it just get the OS installed, I can then have him install TeamViewer and do the rest myself.

 

Alternately, can he upgrade to Windows 10 free still, or is that offer well gone? 





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


Create new topic
394 posts

Ultimate Geek
+1 received by user: 120




13459 posts

Uber Geek
+1 received by user: 2278

Trusted

  Reply # 1931160 6-Jan-2018 10:13
Send private message quote this post

Nice tip. He now thinks he has Windows 10 - he thought it was Windows 8 as it was written on the bottom of the laptop.

 

I'm going to recommend a backup then refreshing Windows.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


 
 
 
 


xpd

The Overrated Raccoons
8452 posts

Uber Geek
+1 received by user: 1148

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1931164 6-Jan-2018 10:45
Send private message quote this post

Havent done one in the last 3 months, but I upgraded a few machines from 7/8 to 10 with no issues or cost. 





XPD / Gavin / DemiseNZ

 

For Free Games, Geekiness and Reviews, visit :

 

Home Of The Overrated Raccoons

 

 


1666 posts

Uber Geek
+1 received by user: 115


  Reply # 1931220 6-Jan-2018 12:49
Send private message quote this post

Could he run   SFC /SCANNOW  from command prompt?

 

Should scan whole system and restore any missing or corrupt O/S files. 




13459 posts

Uber Geek
+1 received by user: 2278

Trusted

  Reply # 1931222 6-Jan-2018 12:54
Send private message quote this post

I could remote in and do it, but I've tried all the common stuff and nothing helped.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


1321 posts

Uber Geek
+1 received by user: 294

Subscriber

  Reply # 1931240 6-Jan-2018 13:32
Send private message quote this post

I hope my replacement Surface Pro 2 power cord arrives before Jan 16 so I can do the Win10 upgrade.





Life is too short to remove USB safely.


572 posts

Ultimate Geek
+1 received by user: 238

Subscriber

  Reply # 1931277 6-Jan-2018 14:11
Send private message quote this post

kiwifidget:

 

I hope my replacement Surface Pro 2 power cord arrives before Jan 16 so I can do the Win10 upgrade.

 

 

It's an IEC C7 plug, I just grabbed one off an old transistor radio I had in the shed. I might send off for an official replacement now I know the Surface Pro 3 is also eligible. I bet you have one somewhere in the house if you go hunting.








388 posts

Ultimate Geek
+1 received by user: 60


  Reply # 1931398 6-Jan-2018 17:33
Send private message quote this post

Rickles:

 

Could he run   SFC /SCANNOW  from command prompt?

 

Should scan whole system and restore any missing or corrupt O/S files. 

 

 

 

 

I've tired this when I have had issues with windows and both times this did not work.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50


Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45


Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41


Hawaiki cable system will be ready for service in June 2018
Posted 22-Jan-2018 12:32


New Zealand hits peak broadband data
Posted 18-Jan-2018 12:21


Amazon Echo devices coming to New Zealand early February 2018
Posted 18-Jan-2018 10:53


$3.74 million for new electric vehicles in New Zealand
Posted 17-Jan-2018 11:27


Nova 2i: Value, not excitement from Huawei
Posted 17-Jan-2018 09:02


Less news in Facebook News Feed revamp
Posted 15-Jan-2018 13:15


Australian Government contract awarded to Datacom Connect
Posted 11-Jan-2018 08:37


Why New Zealand needs a chief technology officer
Posted 6-Jan-2018 13:59


Amazon release Silk Browser and Firefox for Fire TV
Posted 21-Dec-2017 13:42


New Chief Technology Officer role created
Posted 19-Dec-2017 22:18


All I want for Christmas is a new EV
Posted 19-Dec-2017 19:54


How clever is this: AI will create 2.3 million jobs by 2020
Posted 19-Dec-2017 19:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.