Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

77 posts

Master Geek

Topic # 59174 29-Mar-2010 14:56
Send private message

I got an email from a client asking for product information.  I replied with an attached ZIP file (which we've done successfully hundreds of times).

It bounced back with the following: "554 Malformed Email Rejected".

I then originated a new email to the client and got the same response.

I've tried googling it but to no avail. 

Any thoughts? 

Create new topic
360 posts

Ultimate Geek

  Reply # 313009 30-Mar-2010 19:30
Send private message

Some simple questoins. sorry just gives us a better idea on whats happening

1. are you able to email the file to your self or other person? if so it could be their service provider

2. dumb question but are you able to send just a normal email to them with out an attachment. you stated you have sent 100's of these emails but is it to this particular client.

3 are they with compass? they have had some huge problems over the last week.

4 is this file larger than the normal ones that you have been sending. perhaps your ISP not letting you send em cause its to big or maybe the clients email is regecting them its to big.

5 can you post the exact email txt of the message so we can read .

sorry this isnt an exact answer to the error message but maybe a step in finding out what is going on.

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Go Hawks!
902 posts

Ultimate Geek
+1 received by user: 56


  Reply # 313136 30-Mar-2010 21:31
Send private message

I would suggest that the email address is in someway malformed.

Can you obscure the FULL email address in such a way that we could review whether that's the cause without exposing who the client is?

Also - what is returning the error - your local system, your local email server (if applicable) - your ISP's email server or the final destination server?


204 posts

Master Geek
+1 received by user: 5

  Reply # 313224 30-Mar-2010 22:41
Send private message

Did it bounce back from your server or theirs? can you please post the NDR?

I would love to change the world, but they won't give me the source code


77 posts

Master Geek

  Reply # 313738 1-Apr-2010 09:46
Send private message

Thanks for the replies. I was away yesterday hence the slow response. I'll check into it and come back to you.

Your input is valuable.

Thanks again

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.