Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

77 posts

Master Geek

Topic # 59174 29-Mar-2010 14:56
Send private message

I got an email from a client asking for product information.  I replied with an attached ZIP file (which we've done successfully hundreds of times).

It bounced back with the following: "554 Malformed Email Rejected".

I then originated a new email to the client and got the same response.

I've tried googling it but to no avail. 

Any thoughts? 

Create new topic
360 posts

Ultimate Geek

  Reply # 313009 30-Mar-2010 19:30
Send private message

Some simple questoins. sorry just gives us a better idea on whats happening

1. are you able to email the file to your self or other person? if so it could be their service provider

2. dumb question but are you able to send just a normal email to them with out an attachment. you stated you have sent 100's of these emails but is it to this particular client.

3 are they with compass? they have had some huge problems over the last week.

4 is this file larger than the normal ones that you have been sending. perhaps your ISP not letting you send em cause its to big or maybe the clients email is regecting them its to big.

5 can you post the exact email txt of the message so we can read .

sorry this isnt an exact answer to the error message but maybe a step in finding out what is going on.

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Go Hawks!
814 posts

Ultimate Geek
+1 received by user: 40


  Reply # 313136 30-Mar-2010 21:31
Send private message

I would suggest that the email address is in someway malformed.

Can you obscure the FULL email address in such a way that we could review whether that's the cause without exposing who the client is?

Also - what is returning the error - your local system, your local email server (if applicable) - your ISP's email server or the final destination server?


204 posts

Master Geek
+1 received by user: 5

  Reply # 313224 30-Mar-2010 22:41
Send private message

Did it bounce back from your server or theirs? can you please post the NDR?

I would love to change the world, but they won't give me the source code


77 posts

Master Geek

  Reply # 313738 1-Apr-2010 09:46
Send private message

Thanks for the replies. I was away yesterday hence the slow response. I'll check into it and come back to you.

Your input is valuable.

Thanks again

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

News »

Intel reimagines data centre storage with new 3D NAND SSDs
Posted 16-Feb-2018 15:21

Ground-breaking business programme begins in Hamilton
Posted 16-Feb-2018 10:18

Government to continue search for first Chief Technology Officer
Posted 12-Feb-2018 20:30

Time to take Appleā€™s iPad Pro seriously
Posted 12-Feb-2018 16:54

New Fujifilm X-A5 brings selfie features to mirrorless camera
Posted 9-Feb-2018 09:12

D-Link ANZ expands connected smart home with new HD Wi-Fi cameras
Posted 9-Feb-2018 09:01

Dragon Professional for Mac V6: Near perfect dictation
Posted 9-Feb-2018 08:26

OPPO announces R11s with claims to be the picture perfect smartphone
Posted 2-Feb-2018 13:28

Vocus Communications wins a place on the TaaS panel
Posted 26-Jan-2018 15:16

SwipedOn raises $1 million capital
Posted 26-Jan-2018 15:15

Slingshot offers unlimited gigabit fibre for under a ton
Posted 25-Jan-2018 13:51

Spark doubles down on wireless broadband
Posted 24-Jan-2018 15:44

New Zealand's IT industry in 2018 and beyond
Posted 22-Jan-2018 12:50

Introducing your new workplace headache: Gen Z
Posted 22-Jan-2018 12:45

Jucy set to introduce electric campervan fleet
Posted 22-Jan-2018 12:41

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.