Java Problem (I think)

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Finch

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#83842 22-May-2011 00:23

Hi there. I play an online game called Runescape, which requires Java to play. I have been playing for numerous years and this is the first time I have encountered this problem. When you Click the Play Now button on the home page you get directed to the login page. This login page requires Java to load. However when I click Play Now, the message pops up on screen saying Internet explorer cannot display the webpage.

http://mctdave.com/blog/content/binary/WindowsLiveWriter/DailyQuickFactsNetworkDiagnostics_103E2/diag_thumb.jpg

The above link is an example of what I see when clicking play now. My Java isnt loading between me clicking play now and the login page loading. In all my years of playing this has never happened.

The official Java website has detected Java on my PC.

I have restarted my computer, reinstalled Java, Restarted my computer again and still the same problem.

I am using Windows Vista Home Premium.

Cheers for all the help

freitasm

BDFL - Memuneh
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#472075 22-May-2011 08:33

I think you are confusing Javascript and Java? I don't play Runescape, but are you running any new security software that could block Javascript?

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jbard

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#472077 22-May-2011 09:27

freitasm: I think you are confusing Javascript and Java? I don't play Runescape, but are you running any new security software that could block Javascript?

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Why don't you try it in a different browser?

heretohelp

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#472149 22-May-2011 10:50

Are yo using IE9? If so try forcing it to run all webpages in compatiblity mode. see if that does anything

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

Finch

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#472226 22-May-2011 11:42

Thanks for the replies. Forgot to mention that I am using IE8. I have just downloaded Mozilla and that is working fine. It loaded the game up straight away.

@freitasm. No I hadnt changed anything.

Thanks for the help :)

freitasm

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#472230 22-May-2011 11:43

Well something has changed. If it worked on IE before and it stopped working...

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heretohelp

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#472269 22-May-2011 12:22

Open IE8 Click on tools

click on internet options

click on advaced tab

click on reset

click/check box on reset passwords

Click apply/reset

restart your browser

open browser

you will get a box pop up. doesnt realy mater what options you choose here just make sure you use express settings.

close browser

open browser retry runescape.

See what happens. if that doesnt fix it post back. wel let us know any way.

http://windows.microsoft.com/en-US/windows-vista/Reset-Internet-Explorer-8-settings

this describes what these actions do.

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.

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Finch

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#472280 22-May-2011 12:37

Thanks for that Heretohelp it worked. Thanks heaps :)

heretohelp

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#472342 22-May-2011 14:13

^^^^ I think it was some kind of update that caused it. Had a couple of clients come in and they couldnt get grab a set reverse auction. Runs off jave and that fixd it

Thanks for letting me know it worked.

PS if it was me ditch Firefox

Hu? did i do that?
16Mb (EDO RAM), K6-II processor, 2Mb of onboard graphics. 32k dial up modem. 12 speed CD ROM. 5¼-inch floppy drive. 500Mb HDD.