Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




329 posts

Ultimate Geek


#113389 15-Jan-2013 18:33
Send private message

Never seen this before.  Family all have their own ITunes accounts. He logged onto his email to find a credit card had been applied to his account about 3 days ago - He's 12 so that confused him for a bit.

Then about $120 US was spent downloading a couple of apps with some asian language names that made no sense to me. 

Then apple send him an email saying, someone is downloading apps from an unregistered device and different location but it's tagged to your account. We're just letting you know in case its not you but haven't done anything to stop them.

Now changed his password and all of ours as well. Was about to call the bank when I realised I hadn't registered a card against his account (only mine) and it appeared to be a mastercard when I use Visa etc. Mine is now deregistered from itunes. I'll stick with scratch vouchers from a shop.

I'm presuming someone has used his details to register stolen card info then dumped $$$'s onto it before disappearing. 

I've informed Apple as well using their ever efficient email- NOT... Their automated voice helpdesk thing now keeps calling me, tells me to press 1 to talk to someone, then says my selection is invalid then hangs up..Piece of c**p that it is.  It'll call again in about 30 minutes.

Anything else I should be doing re security.?  Have beefed up the passwords, scanned all the home PC's for malaware etc, changed IP/email passwords as well.

Thanks for any advice.

Create new topic
BDFL - Memuneh
66335 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  #745270 15-Jan-2013 18:53
Send private message

Some iTunes login information leaked from a gaming partner some months ago. Perhaps that account was in the leaked data?





402 posts

Ultimate Geek


  #745280 15-Jan-2013 19:31
Send private message

A word of warning, Apples terms say you have to be 13 to have an iTunes account.

 
 
 
 


1711 posts

Uber Geek

Trusted

  #745292 15-Jan-2013 20:03
Send private message

Had the same thing happened to me quite some time ago, but in my case they used the credit I had sitting against my iTunes account, not my or anyone elses Credit Card.

I was not easy finding a way to get a hold of Apple, but I managed to and once I did they were very helpful and very responsive. See the thread linked below for details of the data leak, etc

Hackers leak 1 million Apple IDs - and now I have an unauthoried download on my iTunes acct!!



329 posts

Ultimate Geek


  #745295 15-Jan-2013 20:11
Send private message

Thanks for the responses.

Im presuming the actions ive now taken should reinstate me back to as good as can be regarding security?

Thanks again

Ged

1711 posts

Uber Geek

Trusted

  #745297 15-Jan-2013 20:14
Send private message

I immediately reset my password also, but as you'll see in the other thread, Apple insisted on doing a reset on the account and making me reset my password again. (or something like that)

1711 posts

Uber Geek

Trusted

  #745298 15-Jan-2013 20:15
Send private message

I thoroughly went through my iTunes account and made sure that they hadn't added their details or email to the account also. Fine - Tooth - Comb...

3147 posts

Uber Geek

Trusted
Subscriber

  #745586 16-Jan-2013 11:24
Send private message

Do a deauthorisation as well - it basically detaches any devices attached to the account as well. You'll have to re-authorise all your devices, but it means the criminal can no longer use the account or any content purchased using it.

 
 
 
 




329 posts

Ultimate Geek


  #745627 16-Jan-2013 11:58
Send private message

Will do thanks

Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel introduces 10th Gen Intel Core H-series for mobile devices
Posted 2-Apr-2020 21:09


COVID-19: new charitable initiative to fund remote monitoring for at-risk patients
Posted 2-Apr-2020 11:07


Huawei introduces the P40 Series of Android-based smartphones
Posted 31-Mar-2020 17:03


Samsung Galaxy Z Flip now available for pre-order in New Zealand
Posted 31-Mar-2020 16:39


New online learning platform for kids stuck at home during COVID-19 lockdown
Posted 26-Mar-2020 21:35


New 5G Nokia smartphone unveiled as portfolio expands
Posted 26-Mar-2020 17:11


D-Link ANZ launches wireless AC1200 4G LTE router
Posted 26-Mar-2020 16:32


Ring introduces two new video doorbells and new pre-roll technology
Posted 17-Mar-2020 16:59


OPPO uncovers flagship Find X2 Pro smartphone
Posted 17-Mar-2020 16:54


D-Link COVR-2202 mesh Wi-Fi system now protected by McAfee
Posted 17-Mar-2020 16:00


Spark Sport opens its platform up to all New Zealanders at no charge
Posted 17-Mar-2020 10:04


Spark launches 5G Starter Fund
Posted 8-Mar-2020 19:19


TRENDnet launches high-performance WiFi Mesh Router System
Posted 5-Mar-2020 08:48


Sony boosts full-frame lens line-up with introduction of FE 20mm F1.8 G large-aperture ultra-wide-angle prime Lens
Posted 5-Mar-2020 08:44


Vector and Spark teamed up on smart metering initiative
Posted 5-Mar-2020 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.