Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 1047 | 1048 | 1049 | 1050 | 1051 | 1052 | 1053 | 1054 | 1055 | 1056 | 1057 | ... | 1828
Geektastic
17942 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888073 18-Mar-2022 11:10
Send private message quote this post

The endless boring spiel we are subjected to when we ring organisations now.

“Did you know you can look at our websites blah blah privacy policy blah blah may be recorded for training purposes blah blah busier than usual blah blah etc waffle blah blah “

I don’t want to hear it. I’m not interested. I don’t care. Neither do I want your tinny low quality “music” for another half an hour.

Just put me straight through to a human being please.





Shadowfoot
First time caller
385 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #2888084 18-Mar-2022 11:17
Send private message quote this post

I used a company’s web form to send a message as that was one of the suggested alternatives to waiting for a person. A week later I got a response asking me to call. 
I had hoped for a quicker response, and maybe for them to call me.





Geektastic
17942 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888089 18-Mar-2022 11:23
Send private message quote this post

Shadowfoot:

I used a company’s web form to send a message as that was one of the suggested alternatives to waiting for a person. A week later I got a response asking me to call. 
I had hoped for a quicker response, and maybe for them to call me.



I’m often reminded of a Dilbert cartoon. Sitting around a meeting table the Pointy Haired Boss says “ I know we always said employees were our number one asset. It turns out we’re actually the fifth.”

“What is fourth?”

“Paper clips. “





  #2888094 18-Mar-2022 11:29
Send private message quote this post

Geektastic: The endless boring spiel we are subjected to when we ring organisations now.

“Did you know you can look at our websites blah blah privacy policy blah blah may be recorded for training purposes blah blah busier than usual blah blah etc waffle blah blah “

I don’t want to hear it. I’m not interested. I don’t care. Neither do I want your tinny low quality “music” for another half an hour.

Just put me straight through to a human being please.

 

1. probably half the calls could be sorted out by people using the website, some people forget to use it or dont know it had that function

 

2. privacy is a big thing so people need to know there data is dafe

 

3. requirement to tell people they are being recorded

 

4. wouldn't you like to know you could be waiting longer?


neb

neb
11294 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888096 18-Mar-2022 11:30
Send private message quote this post

lchiu7:

Are all companies changing their IVR menu options all the time?



That's the pre recorded bit that's present in every IVR system, along with "We are experiencing higher than normal call volumes" and "Calls may be recorded for training purposes".

Handsomedan
7281 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2888120 18-Mar-2022 12:03
Send private message quote this post

you are always experiencing longer than normal wait times doesn't that make  it normal? - Philosoraptor - quickmeme





Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...


eracode
Smpl Mnmlst
8846 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2888174 18-Mar-2022 12:19
Send private message quote this post

neb:

 

"Calls may be recorded for training purposes".

 

 

The call quality to support desks is usually so poor I always thought this was "Calls may be used for training porpoises". 

 

Never understood that but now I get it.





Sometimes I just sit and think. Other times I just sit.


richms
28168 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888194 18-Mar-2022 12:57
Send private message quote this post

Handsomedan:

Similarly when you are expected to treat (more or less) everything as a priority. Doesn't that defeat the purpose of prioritising? 



This is what urgent and priority charges are for. They can be credited back the first time the customer orders something urgent in error but after that...




Richard rich.ms

Shadowfoot
First time caller
385 posts

Ultimate Geek

Trusted
Lifetime subscriber

  #2888196 18-Mar-2022 13:00
Send private message quote this post

Chorus arriving at 11:10 am for a scheduled window of 1-5 pm. We were out of the house 11-12 so that a prospective buyer could have a second inspection. 

 

  • At 8:45 am the Chorus technician checked, via text, we would be available in the afternoon. 
  • Wednesday Chorus system sent a reminder that the appointment was 1-5 pm.




Behodar
10501 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888198 18-Mar-2022 13:02
Send private message quote this post

The question is whether the tech will return between 1-5!


Behodar
10501 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888202 18-Mar-2022 13:08
Send private message quote this post

The back of the game box says it requires 80 GB of space. I pop the disc in and get an error that I need at least 151 GB of free space to install it.

 

For bonus points, it's a remake of a game that would have definitely been well under a megabyte when first released in 1987!


geoffwnz
1587 posts

Uber Geek

ID Verified

  #2888256 18-Mar-2022 14:31
Send private message quote this post

Behodar:

 

The back of the game box says it requires 80 GB of space. I pop the disc in and get an error that I need at least 151 GB of free space to install it.

 

For bonus points, it's a remake of a game that would have definitely been well under a megabyte when first released in 1987!

 

 

Can you imagine the stack of floppy discs?





Handsomedan
7281 posts

Uber Geek

ID Verified
Trusted
Subscriber

  #2888267 18-Mar-2022 14:50
Send private message quote this post

Behodar:

 

The back of the game box says it requires 80 GB of space. I pop the disc in and get an error that I need at least 151 GB of free space to install it.

 

For bonus points, it's a remake of a game that would have definitely been well under a megabyte when first released in 1987!

 

 

Pong sure has grown in size! 

 

 

 

Pong Video Game GIF - Pong Video Game Atari - Discover & Share GIFs





Handsome Dan Has Spoken.
Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

*Gladly accepting donations...


Eva888
2427 posts

Uber Geek

Lifetime subscriber

  #2888317 18-Mar-2022 15:07
Send private message quote this post

eracode:

neb:


"Calls may be recorded for training purposes".



The call quality to support desks is usually so poor I always thought this was "Calls may be used for training porpoises". 


Never understood that but now I get it.



Lol...I am picturing all the porpoises lined up for training.

neb

neb
11294 posts

Uber Geek

Trusted
Lifetime subscriber

  #2888351 18-Mar-2022 16:42
Send private message quote this post

Behodar:

The back of the game box says it requires 80 GB of space. I pop the disc in and get an error that I need at least 151 GB of free space to install it.

 

 

Ah, memories of Windows NT, which claimed it would run in 4MB but once you'd got through to disk #207 of the 275 disks it came on told you it needed 8MB, not 4MB.

 

 

And there was always a bad sector on about the third-to-last disk, no matter which disk set you used.

1 | ... | 1047 | 1048 | 1049 | 1050 | 1051 | 1052 | 1053 | 1054 | 1055 | 1056 | 1057 | ... | 1828
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic



News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.