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Handsomedan
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  #2906718 26-Apr-2022 10:47
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nzkiwiman:

 

Noel Leeming via The Market - still haven't shipped my Good Friday order (I wasn't expecting it to be delivered by now, but it should have been shipped)

 

Even The Market thought it should have been shipped by now as they sent me an email advising that. 

 

 

I haven't ever had a brilliant experience with them...never terrible. Just never brilliant. 





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Handsome Dan needs to stop adding three dots to every sentence...

 

Handsome Dan does not currently have a side hustle as the mascot for Yale 

 

 

 

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msukiwi
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#2906817 26-Apr-2022 13:27
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That things haven't improved with the audio device renumbering after a Win11 Update and Reboot!

 

An hour+ to edit files and get everything working again!

 

(I know for almost everyone it isn't a problem, but why renumber them?)


neb

neb
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  #2907079 26-Apr-2022 20:04
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Trying to find a replacement for the somewhat worn-out workshop brush:

 

 

 

 

and finding that every brush sold by the usual suspects, Bunnings, M10, and fallbacks like Briscoes and the Warehouse, are more like kid's toys than proper brushes. They've all got tiny dinky little heads that look like the unfortunate offspring of a gong brush and a standard brush, and look like they'd last about a week sweeping sawdust and the like out of corners.

 

 

I can understand places like the Warehouse having the flimsiest, cheapest kiddie brushes they can get in stock, but you'd think at least a hardware place would have ones that can deal with workshop/trade use.

freitasm
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  #2907082 26-Apr-2022 20:17
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Expecting something to arrive via UPS. The sender emailed me to ask if I received it. Looked at the tracking site and notice a message from today saying the package can't be delivered because of an incorrect address.

 

Called UPS. The address is correct. The phone is correct.

 

New Zealand's delivery partner is Aramex. That explains it.





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Behodar
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  #2907083 26-Apr-2022 20:20
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freitasm:

 

New Zealand's delivery partner is Aramex. That explains it.

 

 

I'm doing my Japanese study while reading. The word that just came up? "Suffering".


neb

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  #2907085 26-Apr-2022 20:27
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freitasm:

Expecting something to arrive via UPS. The sender emailed me to ask if I received it. Looked at the tracking site and notice a message from today saying the package can't be delivered because of an incorrect address.

 

 

See my Aliexpress post. Their tracking says it's being delivered here. The carrier's tracking says it's being delivered to Lazdona, a small village in rural Latvia.

Stu

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  #2907089 26-Apr-2022 20:49
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@neb it would be interesting to find out if you manage to locate a decent brush!




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neb

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  #2907092 26-Apr-2022 20:59
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neb: Their tracking says it's being delivered here. The carrier's tracking says it's being delivered to Lazdona, a small village in rural Latvia.

 

 

Just to give some idea of how far off the mark they are with this, this is Lazdona:

 

 

 

 

 

 

Which they've somehow mistaken for this:

 

 

 

 


neb

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  #2907098 26-Apr-2022 21:24
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Stu: @neb it would be interesting to find out if you manage to locate a decent brush!

 

 

If anyone knows of any, let me know. The least awful I've found so far is Redback-branded, specifically this one, slightly shorter than the Black&Decker it's replacing but it looks vaguely acceptable. The more decent ones, sold as banister brushes, all tend to have wooden handles and fairly coarse bristles so they're quite pricey, probably not so good for picking up the finer sawdust, and you can't just rinse them out under a tap and flick them dry when they start to get grubby.

Tinkerisk
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  #2907099 26-Apr-2022 21:37
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I still prefer the wooden ones manufactured in our prisons. Cheap (here), nothing made of plastics hence not melting when (mis)used for the BBQ ;-)





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Journeyman
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  #2907111 26-Apr-2022 23:24
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Banister Brush  $9.35 ?

 

 


Tinkerisk
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  #2907117 27-Apr-2022 06:03
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Journeyman:

 

Banister Brush  $9.35 ?

 

 

For example. But for the price I get the whole thing with the tin shovel. ;-)





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MadEngineer
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  #2907173 27-Apr-2022 10:10
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Something I don’t quite get with Vodafone is that they can’t log a P1 fault within a few hours or so of a site’s end of day closure. So for us that means no P1 tickets can be logged say after 3pm.

They say it’s due to their SLA but if they are given site hours you’d think they could put a P1 on hold for the period of time outside of those hours. They can however for example make a P1 late in the day if a site contact and access will be available after hours.

In this situation I have to call the next day and request escalation which closes the existing ticket and creates another.

Exasperating this is when you request a P1 and they log it as a P3 due to incorrect ticket notes despite asking them to repeat details back.




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floydbloke
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  #2907242 27-Apr-2022 11:26
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MadEngineer: Something I don’t quite get with Vodafone is that they can’t log a P1 fault within a few hours or so of a site’s end of day closure. So for us that means no P1 tickets can be logged say after 3pm.

They say it’s due to their SLA but if they are given site hours you’d think they could put a P1 on hold for the period of time outside of those hours. They can however for example make a P1 late in the day if a site contact and access will be available after hours.

In this situation I have to call the next day and request escalation which closes the existing ticket and creates another.

....

 

I feel your frustration but I need to jump to VF's defence on this one  (not something I do often and lightly) with regard to protecting their SLA.

 

Let's say their restoration service level target is 4 hours.  I'm assuming that one of your organisation's staff members needs to be on-site in order for VF to perform the service restoration.  You log a fault at 15:00 and their clock starts ticking, but you then tell them no one is available on-site after, say, 16:30 so then put the ticket on hold, and re-start it at, say, 08:00 the next day.  This means you're effectively asking them to interrupt their workflow, or not start until the next day meaning they would have already lost 1.5 hours of their allowable restoration time, they now only have 2.5 hours to fix it instead of 4.

 

From a service management purist's perspective, if the customer 'can't be bothered'(sorry, not sure how to put this without sounding flippant) to make themselves available after hours to assist in resolving an outage, does it really qualify as a P1?

 

 

 

 

 

 





Auto-correct is why I have crust issues.


PsychoSmiley
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  #2907430 27-Apr-2022 13:06
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The call to return to work occurring just when my not quite 3 year old son is developing a will and pushing back. My poor wife has to wing it alone and battle him non-stop throughout the day and is frazzled. If I was still WFH I could be helping her out meaning everyone is that bit happier with very little to no impact on my work.

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