My recent experience is that refunds are close to being instant when processed. 

My parcel that's been sitting as "Ready to Send" in Auckland since 20th December has been shaken loose and is now in NZ Post's Auckland depot. Finally!

Im still waiting on my refund , the dispute was closed 18Dec with seller agreeing to refund (goods never sent , fake tracking no).

its been 23 days .
Is something fishy with it taking this long ?
I cant see any way or options on the Ali pages to complain & ask whats happening

1101:

Im still waiting on my refund , the dispute was closed 18Dec with seller agreeing to refund (goods never sent , fake tracking no).

its been 23 days .
Is something fishy with it taking this long ?
I cant see any way or options on the Ali pages to complain & ask whats happening

 

I ordered some items in late Dec and selected Singapore Post as my shipping option. When I check tracking within the order page on the AliExpress site, the status page shows data is supplied by CAINIAO and there is also another a hyperlink to the CAINIAO Global Order Tracking page.

Am I reading this correct and thinking that the seller has sent this via the cheaper/slower option?

Another thing is that it timeline shows as Shipment Cancelled. No idea what that is about as current status says parcel is still in transit.

kiwiharry:

 

I ordered some items in late Dec and selected Singapore Post as my shipping option. When I check tracking within the order page on the AliExpress site, the status page shows data is supplied by CAINIAO and there is also another a hyperlink to the CAINIAO Global Order Tracking page.

 

Am I reading this correct and thinking that the seller has sent this via the cheaper/slower option?

 

Another thing is that it timeline shows as Shipment Cancelled. No idea what that is about as current status says parcel is still in transit.

 

I had a "shipment cancelled" status and applied for a refund. A couple of days later, the item was delivered. I suspect that it's due to some kind of aggregated shipping to NZ.

neb: Ordered on the 4th, arrived in NZ on the 7th, and has been sitting at some warehouse at the airport since then. Perhaps this should be in the CourierPost Delays thread, but I'm not sure whether it's CourierPost or someone else that's ignoring it.

There's an item I want to order and can't find it anywhere but on Ali, which is the better shipping option from the following?

i received all my aliexpress parcels from mid november. each item took pretty much exactly 2 months to be delivered. 

currently waiting for another item purchased right before new years, so I'm expecting it here by the beginning of march :(