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networkn:
The outfit Bianca Censori wore to the Grammys.
What outfit?
Ge0rge:
What outfit?
The gladwrap.
I am surprised it got past security considering how conservative US media are.
Ge0rge:
networkn:
The outfit Bianca Censori wore to the Grammys.
What outfit?
Exactly...
People often mistake me for an adult because of my age.
Keep calm, and carry on posting.
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No matter where you go, there you are.
networkn:
The gladwrap.
I am surprised it got past security considering how conservative US media are.
That was gladwrap? Not the best material for clothing. Doesn't breathe well. Must have been warm...
People often mistake me for an adult because of my age.
Keep calm, and carry on posting.
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No matter where you go, there you are.
Stu:
That was gladwrap? Not the best material for clothing. Doesn't breathe well. Must have been warm...
I'm confident if she was perspiring you could have seen it. :)
The photo I saw didn't go into that level of detail, thankfully!
People often mistake me for an adult because of my age.
Keep calm, and carry on posting.
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No matter where you go, there you are.
Help Desks (customer service technicians) replying to your email telling you to do what you had already outlined in your original email to them that you had already done that.
In this case I had outlined all the steps I had done and when I pointed out that I had done such and such in step one, their following email tells me to do what I had already done in step two, etc etc.
Then in the end they placed the blame on another international company and washed their hands of the matter.
In my case I think I have nailed it down to a product firmware problem which they won't admit to.
Just so dumb and a waste of time. And this is NZ CS people.
Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.
How the hell are they not making money? That's insane.
They are doing over $1m revenue every trading day
FineWine:These are the best. Reply back and ask if they've actually read your email. I've done this only to find they're still ignoring the contents at which point you can ask if they're unable to help to please find someone that can. Failing that still, raise another fresh ticket that you're struggling to get proper help with the first.
Help Desks (customer service technicians) replying to your email telling you to do what you had already outlined in your original email to them that you had already done that.
In this case I had outlined all the steps I had done and when I pointed out that I had done such and such in step one, their following email tells me to do what I had already done in step two, etc etc.
Then in the end they placed the blame on another international company and washed their hands of the matter.
In my case I think I have nailed it down to a product firmware problem which they won't admit to.
Just so dumb and a waste of time. And this is NZ CS people.
As someone that works in such a role I'm not afraid to admit that I've been guilty of similar. It's always as I'm doing the re-read right after I've already clicked send on a reply that I realise my error. I can't hit reply-all with a follow up ooops quickly enough.
When someone takes the time to put good detail into an email I always start a reply with "thanks for all those details". It can be refreshing when you get a run of complaints stating "z isn't working". Sorry to hear that, is there an error message?
MadEngineer: When someone takes the time to put good detail into an email I always start a reply with "thanks for all those details". It can be refreshing when you get a run of complaints stating "z isn't working". Sorry to hear that, is there an error message?
Same here, when you get a decently informative problem report it's so refreshing that I always thank them first thing in the response.
Currently sitting in on a support issue where, after much to and fro, I'm reasonably certain they're trying to run a firmware update over an air gap. I await the reply to "how are you connecting to it to reflash the firmware?".
Details? In a problem report?!
First thing yesterday I got "user gets an error" with a cropped screenshot of a generic "there was an error" with the address bar and clock cropped out. I had to ask who the user was, what they were doing to trigger the error, what system they were in, when it happened... and despite this ticket having "urgent" in the subject line they have yet to supply any of that information.
People are idiots.
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I usually find that most people won't read more than the first couple of sentences, especially in a technical email.
I have started to use numbered lists, and brief and consise sentences .
Though sometimes it's easier to make a quick ph call,
freitasm:
People are idiots.
Everyone is someone else's idiot. Ever tried explaining a problem you're having to a plumber, mechanic, dentist, vet, whatever?
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