Behodar:

 

I've been informed that a product I use is now in "maintenance mode". It transpires that this is doublespeak for not being maintained, apart from security issues.

 

Good grief. The product in question is the iOS version of Element, a messaging app, now known as Element Classic. The new version is called Element X, and it features a setup experience designed by a crypto nerd.

Does Element X pick up your account from Element Classic? Of course not. Manually sign in again. Then get prompted to verify by loading an existing Element client and confirming at both ends that the seven emoji shown on both screens match. Then get prompted for your recovery key, which is a 59-character alphanumeric string that you're pecking on a phone keyboard, with the field itself flagged as a password field so you can't see what you're typing.