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mattwnz: Microsoft and windows 8 now have similar informal messages too. I got an error after restarting the computer that said something along the lines of, our computer has run into a problem it can't handle, and it needs to restart :( . The use of the frowny face is a bit odd and informal. I guess the old version was a blue screen of death. So it seems these big companies are trying to be more friendly and informal in the way they communicate with you
Jaxson:mattwnz: Microsoft and windows 8 now have similar informal messages too. I got an error after restarting the computer that said something along the lines of, our computer has run into a problem it can't handle, and it needs to restart :( . The use of the frowny face is a bit odd and informal. I guess the old version was a blue screen of death. So it seems these big companies are trying to be more friendly and informal in the way they communicate with you
Ironically (given my rant above) it actually works though. People are far less tolerant of system admin requests to restart a server etc at short notice when you attach something cute/non threatening along with it.
I trialled a campaign myself last year to attach one of these pictures to every short notice outage request/fault notification etc communication:
After a good run with few end user interruptions I actually had users say they missed the little man, and they looked forward to outages as they got to see a new picture. I thought the experiment went pretty well!
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