richms:
freitasm:
Customers who pay the wrong outstanding amount after "we will pay soon".
Three months to pay three invoices. Then overnight they overpay by $1000. It took then an average four days to reply to my emails asking about the payment.
It took then 20 minutes on a Saturday morning to reply when I said I needed their back account to process and pay a credit note back to them.
Surely you would repay as slowly as they took to pay you tho?
It came this morning, so won't show on Xero until Tuesday (since it will be a Monday transaction) and I can't reconcile/create credit note before that anyway. I am on holiday now so will reconcile accounts and send out a credit note when back at work... Which is 6th of January now.