DarrenJ:floydbloke:DarrenJ:dolsen: Received an email this morning promising $5 30 pack AAA batteries and $9 40 pack AA batteries with free freight. Went to the link and the price is $30.98 and $32.98 respectivally. Might pay keeping an eye on these to see if they do come up at the promised price.
Yeah I saw that - but clicking on the link takes to the regular price.
They have completely and utterly f****d this up. it jumps from one price to the other on the web site. I managed to put them in my cart at the $5 and $9 respectively, yet then at checkout it wants to charge me the full price.
Anyone brave enough to take this up with their (off-shore) call-centre?? My last experience with them was more than frustrating.
looks like it got fixed. I've ordered some batteries. But looking at the dse Facebook page comments I'm not holding my breath they would arrive any time soon.
(I tried to call the call centre at 10.50am, but it was out of business hours! ).
I got through to the call centre (and in the interim the problem was fixed!), however their advice was go through and complete the purchase, but take a screen shot of the "correct" price at the time; pay for the full amount, and then email the screenshot to onlinesales@dicksmith.com.nz (they said .com), and they'd refund the difference.
I've had no problems with DSE orders previously, and I've ordered batteries in the past few months - they usually arrive within 2-3 days.