Free Shipping - Amazon

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#987127 14-Feb-2014 08:44

last night I clicked the link below and ordered new kindle paperwhite and cover. No free shipping. Shipping and handling $18.67. At bottom of page it said dont qualify for free shipping outside USA

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#987134 14-Feb-2014 09:02

Gilco2: last night I clicked the link below and ordered new kindle paperwhite and cover. No free shipping. Shipping and handling $18.67. At bottom of page it said dont qualify for free shipping outside USA

Did it exceed $125?

Gilco2

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#987145 14-Feb-2014 09:30

networkn:
Gilco2: last night I clicked the link below and ordered new kindle paperwhite and cover. No free shipping. Shipping and handling $18.67. At bottom of page it said dont qualify for free shipping outside USA

Did it exceed $125?

yes it was $178.99 US dollars

$139 for the Kindle paperwhite
$39.99 for the leather cover

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jnimmo

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#987150 14-Feb-2014 09:36

Kindle and accessories are sold by Amazon Digital Services rather than just Amazon.. maybe that is the distinction?

Boeingflyer

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#987160 14-Feb-2014 09:54

Most products shipped using the AmazonGlobal Program that are sold by Amazon.com are eligible for AmazonGlobal Saver. Items 20 lb. or more, certain oversize items, e-documents, software downloads, music downloads, Kindle devices and accessories, and gift cards don't qualify.

Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's AmazonGlobal Saver Shipping eligibility.

If your order doesn't qualify for AmazonGlobal Saver Shipping:

The order may contain ineligible items.
A special product, order, or handling fee may still apply.
An eligible item that was canceled brought the total below $125

Geektastic

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#987595 15-Feb-2014 08:07

Well, my experience of free delivery so far isn't the best.

Had an email this morning saying that my order, due to be delivered on 25 Feb, had been returned to Amazon as undeliverable. No reason given.

I have started a case with CS to find out more. The address has been used for Amazon deliveries many times before so not really sure what's going on.

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Batman

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#987605 15-Feb-2014 09:06

I have 3 things sitting in iparcel not going anywhere ...

what is iparcel/where is iparcel?

Geektastic

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#987606 15-Feb-2014 09:13

Just heard back.

Apparently the item was damaged in transit so delivery was stopped. Amazon have asked me to reorder with standard shipping and said they will refund the shipping cost. Nice.

mrphil

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#987623 15-Feb-2014 09:54

is paid shipping sent with i-parcel?

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#987626 15-Feb-2014 09:56

free shipping (yeah 2nd class customer :D

anyway one is sitting there the other 2 "waiting for customs clearance" (way way under NZD 300) ... obviously all 3 are in the country somewhere :D

anyway tried the turn on notification trick ... let's see ...

mrphil

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#987629 15-Feb-2014 09:58

joker97: free shipping (yeah 2nd class customer :D

anyway one is sitting there the other 2 "waiting for customs clearance" (way way under NZD 300) ... obviously all 3 are in the country somewhere :D

anyway tried the turn on notification trick ... let's see ...

dont trust their tracking, it sits at the same status for a few days/weeks then next you know its at your front door

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lchiu7

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#988887 17-Feb-2014 14:05

Well a package (tablet) that was shipped on Feb 11 arrived today so that's pretty good delivery time.

It didn't spend too much time in NZ and two of those days were a weekend.

February 17, 2014, 6:27 am, Wellington NZ Delivered February 14, 2014, 11:01 am, Nz Regional Service Area NZ Transfer to local carrier for final delivery. February 14, 2014, 9:54 am, Wellington NZ Transfer to local carrier for final delivery. February 14, 2014, 9:37 am, Wellington NZ Package arrived at a carrier facility February 14, 2014, 7:19 am, Auckland NZ Package has left the carrier facility February 14, 2014, 7:18 am, Auckland NZ Package arrived at a carrier facility February 14, 2014, 5:21 am, Auckland NZ Completed customs clearance process February 14, 2014, 4:24 am, Auckland NZ Package arrived at a carrier facility

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

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#988890 17-Feb-2014 14:07

jnimmo: Kindle and accessories are sold by Amazon Digital Services rather than just Amazon.. maybe that is the distinction?

I think it is fair to say that Amazon, which used to be 'just Amazon' has made using it a good deal more complex with all these myriad variations masquerading under the same apparent store.

I'm not sure that they have helped their customers with that.....

Geektastic

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#988891 17-Feb-2014 14:08

lchiu7:

It didn't spend too much time in NZ and two of those days were a weekend.

Because nobody could possibly work weekends...!

networkn

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#988892 17-Feb-2014 14:09

Well I'd have to say I am so impressed with Amazon most days. I placed an order last night, est delivery to where I will be in the US, was 3-7 March, jumped into chat this morning, explained I was a little concerned and they upgraded my shipping and it will be there in 2 days.

I didn't expect nor ask for it, but they did it anyways.

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