New screen for my kindle

Forums › Off topic › New screen for my kindle

pageweon

393 posts

Ultimate Geek

#114084 7-Feb-2013 16:55

Does anyone know where I can source a screen for my second generation kindle... I managed to crack mine and I really don't want to retire it... I love this thing

this is where a signature goes

freitasm

BDFL - Memuneh
67149 posts

Uber Geek

Administrator

Trusted

Geekzone

Lifetime subscriber

#757025 7-Feb-2013 16:55

Cracked mine last week. Just ordered a Paperwhite from the Geekzone page - new generation time!

hio77

'That VDSL Cat'
12195 posts

Uber Geek

Trusted

Spark

Subscriber

#757026 7-Feb-2013 16:59

gfs knidle got a crack in it about a year ago, outside of its warranty.. amazon replaced it, and paid for shipping there and back..

contact their support and explain what happened to it, and they are pretty good about it (atlest were for us anyway)

in our case, it looked like a crack, but the screen itself wasnt cracked.. something went wrong with the screen.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Batwing

549 posts

Ultimate Geek

Trusted

#757050 7-Feb-2013 18:20

+1 for Amazon support. 2 replacements inside warranty for kindle keyboard

ajobbins

Awesome
4876 posts

Uber Geek

Trusted

Subscriber

#757056 7-Feb-2013 18:45

When mine had a crack, I rang them and they just said 'put it in the bin, new one on the way'.

48 hours later had a replacement in my hands.

Edit: Actually, wasn't a crack but some kind of screen fault. But they didn't seem to care what the cause was.

Twitter: ajobbins

Batwing

549 posts

Ultimate Geek

Trusted

#757073 7-Feb-2013 19:29

I'm assuming we're all talking about the fault where the screen appears shattered, but there are no outward signs of damage?

Each time Amazon has required me to ship the device back to them, but sent a replacement straight away - arriving within a week.

pageweon

393 posts

Ultimate Geek

#757074 7-Feb-2013 19:34

Well it looks like I'll be calling amazon.. wish me luck :D

this is where a signature goes

Batwing

549 posts

Ultimate Geek

Trusted

#757077 7-Feb-2013 19:38

I found the call failed for me using the number they provided - nfi why it just wouldn't connect. Online chat was required both times as emails were autoreply fodder.