Courier - package processing

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semigeek

1591 posts

Uber Geek

#138095 19-Dec-2013 16:35

So I am switching from 2degrees to Skinny. Sorry 2degrees. But looking at the tracking for the sim card which was bought online it was processed 3 times at the Courier Post Auckland operations centre. Normally I have seen items being processed once, but not 3 times. Why would this be? I was hoping to get it today, seeing as I ordered it last Sunday.

DATEDESCRIPTION

2.59pm on 19 Dec 2013

Your item was processed at the CourierPost Auckland Operations Centre.
5.56am on 19 Dec 2013

Your item was processed at the CourierPost Auckland Operations Centre.
5.45am on 19 Dec 2013

Your item was processed at the CourierPost Auckland Operations Centre.
12.17pm on 18 Dec 2013

Your item was picked up by our courier based at Wiri.
11.00am on 18 Dec 2013

The tracking number was allocated.

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CamH

429 posts

Ultimate Geek

#955044 19-Dec-2013 19:32

Seems like a CourierPost problem to me? 2Degrees loses all control once it leaves them, so I doubt it's a problem on their end.

timmmay

18503 posts

Uber Geek

Trusted

Subscriber

#955211 20-Dec-2013 06:51

Could be bulk sort, city sort, load to vehicle. They track packages at every step. Perhaps if you're so impatient you can't wait a couple of days during the busiest time of the year 2degrees are better off without you as a customer. If you're in a rush either think ahead or go get a SIM locally.

skewt

667 posts

Ultimate Geek

#955224 20-Dec-2013 07:36

You have to give the couriers some slack at this time of year, they are pretty stretched to capacity

If you ordered it on Sunday, then the delay was with 2degrees for waiting till the 18th to process the order but I imagine they would be busy as well

NzBeagle

932 posts

Ultimate Geek

Trusted

#955253 20-Dec-2013 08:27

semigeek: So I am switching from 2degrees to Skinny. Sorry 2degrees. But looking at the tracking for the sim card which was bought online it was processed 3 times at the Courier Post Auckland operations centre. Normally I have seen items being processed once, but not 3 times. Why would this be? I was hoping to get it today, seeing as I ordered it last Sunday.

DATEDESCRIPTION

2.59pm on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
5.56am on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
5.45am on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
12.17pm on 18 Dec 2013 Your item was picked up by our courier based at Wiri.
11.00am on 18 Dec 2013 The tracking number was allocated.

A mistake somewhere along the line where it got misplaced at some stage of the process. I'm guessing it's shipping out of Auckland based on those timings. Perhaps for delivery today?

semigeek

1591 posts

Uber Geek

#955305 20-Dec-2013 09:18

timmmay: Could be bulk sort, city sort, load to vehicle. They track packages at every step. Perhaps if you're so impatient you can't wait a couple of days during the busiest time of the year 2degrees are better off without you as a customer. If you're in a rush either think ahead or go get a SIM locally.

Not actually impatient, was just wondering why it was processed three times in the same building, and it was sent by Skinny. I am leaving 2degrees. Not blaming anyone.

webwat

2036 posts

Uber Geek

Trusted

#955787 21-Dec-2013 12:51

Get a temporary SIM while you wait for Courier Post to find the package again? I'm staying with 2deg, Telecom trying to dominate market again with Skinny in my opinion, like they did with everything else.

Time to find a new industry!

Lazarui

136 posts

Master Geek

#956131 22-Dec-2013 11:51

semigeek: So I am switching from 2degrees to Skinny. Sorry 2degrees. But looking at the tracking for the sim card which was bought online it was processed 3 times at the Courier Post Auckland operations centre. Normally I have seen items being processed once, but not 3 times. Why would this be? I was hoping to get it today, seeing as I ordered it last Sunday.

DATEDESCRIPTION

2.59pm on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
5.56am on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
5.45am on 19 Dec 2013 Your item was processed at the CourierPost Auckland Operations Centre.
12.17pm on 18 Dec 2013 Your item was picked up by our courier based at Wiri.
11.00am on 18 Dec 2013 The tracking number was allocated.

Someone kept throwing it back in the Sorting bin?

They had a systems issue and had to keep restarting the sorting process, and it caused it to come in multipile times?

Some worker loves the beep sound the machine makes and started scanning parcels multipile times? ( he borrows a big bag of parcels each morning to get his fix)

seriously though did the parcel arrive?