Great service received from Armstrong Nissan

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MikeB4

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#157592 5-Dec-2014 16:10

We see many post and threads about poor service this is not one of them.

Last weekend we took delivery of our new car. Yesterday at about 3pm I rang them for a price for a set of Mats they had none available but would order them in from Auckland for me. At 8.30am today I received email from them to say
they have arrived from Auckland. That is amazing service. Well done Armstrong Nissan Hutt City.

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#1189490 5-Dec-2014 16:43

Armstrong pretty good overall.

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MikeB4

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#1189492 5-Dec-2014 16:44

it's the first time I have dealt with them, certainly a great start.

MagicSquirrel

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#1189537 5-Dec-2014 17:59

Nice to hear there is still good service somewhere.
I got so fed up with Nissan NZ when trying to find out why aussie Navara owners got their rusting Navaras fixed for free but in NZ Nissan pays only half.

In the end paid $900 out of my pocket, sold the car after repairs and decided to wait couple of decades before considering a Nissan again :)

MikeB4

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#1189577 5-Dec-2014 19:25

This is my first Nissan. My wife had a Nissan a few years back as a company car.

alasta

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#1189864 6-Dec-2014 13:05

KiwiNZ: This is my first Nissan. My wife had a Nissan a few years back as a company car.

Which one? I really like the look of the new Qashqai, but I don't know if I could live with the ~100kw engine on the petrol version.

MikeB4

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#1189867 6-Dec-2014 13:08

alasta:
KiwiNZ: This is my first Nissan. My wife had a Nissan a few years back as a company car.

Which one? I really like the look of the new Qashqai, but I don't know if I could live with the ~100kw engine on the petrol version.

It's a Nissan Altima, an awesome piece of kit

clevedon

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#1190181 7-Dec-2014 17:59

KiwiNZ: We see many post and threads about poor service this is not one of them.

Last weekend we took delivery of our new car. Yesterday at about 3pm I rang them for a price for a set of Mats they had none available but would order them in from Auckland for me. At 8.30am today I received email from them to say
they have arrived from Auckland. That is amazing service. Well done Armstrong Nissan Hutt City.

New car? I would of got them to to chuck in new mats, tow bar, tints, seat covers etc etc all as part of the deal personally :-)

Handle9

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#1190186 7-Dec-2014 18:31

Glad it's working for you. I used to really like Nissans and we have had 3 Pulsars/Sentras. I drive a Pulsar in Sydney last time I was there and it was the cheapest nastiest POS ever. It made a Commodore look well put together. Compared to the normal i30s and Corollas I get as rentals it was very poor.

kiwirock

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#1190190 7-Dec-2014 18:59

MagicSquirrel: Nice to hear there is still good service somewhere.
I got so fed up with Nissan NZ when trying to find out why aussie Navara owners got their rusting Navaras fixed for free but in NZ Nissan pays only half.

In the end paid $900 out of my pocket, sold the car after repairs and decided to wait couple of decades before considering a Nissan again :)

Sounds like my Stagea. All the wgc34's get wing mirror rust. Clever Nissan put some sponge behind there so it's been sitting with water against the metal for 17 years.

I might have to drive up there to get my engine fixed. Nissan in Southland on the other hand stay miles away from them. They did the cambelt, tensioner, water pump and idler and seals about 30,000k's ago. The belt is way over tight or something is rubbing and they refuse to look at it for free considering it drove out from the garage with this horrible noise of an over-tight belt. It didn't 'stretch' a few K's down the road.

Now the water pump sounds like it's rattly and after opening the top timing cover to have a look the idler is really rusty which was meant to be replaced at the service with the full Nissan cambelt kit.

Unfortunately they are also Suzuki Honda and Mitsi agents as well in Invercargill.

Most comfortable car I've owned, but the fastest to rust and rediculous high genuine parts costs.

MikeB4

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#1190192 7-Dec-2014 19:06

clevedon:
KiwiNZ: We see many post and threads about poor service this is not one of them.

Last weekend we took delivery of our new car. Yesterday at about 3pm I rang them for a price for a set of Mats they had none available but would order them in from Auckland for me. At 8.30am today I received email from them to say
they have arrived from Auckland. That is amazing service. Well done Armstrong Nissan Hutt City.

New car? I would of got them to to chuck in new mats, tow bar, tints, seat covers etc etc all as part of the deal personally :-)

Our other vehicle has towbar so decided to to bother, I don't put seat covers on as there are side impact airbags and the seats are leather. They covered all the on road costs so figured that was enough.

clevedon

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#1190203 7-Dec-2014 19:20

KiwiNZ:
clevedon:
KiwiNZ: We see many post and threads about poor service this is not one of them.

Last weekend we took delivery of our new car. Yesterday at about 3pm I rang them for a price for a set of Mats they had none available but would order them in from Auckland for me. At 8.30am today I received email from them to say
they have arrived from Auckland. That is amazing service. Well done Armstrong Nissan Hutt City.

New car? I would of got them to to chuck in new mats, tow bar, tints, seat covers etc etc all as part of the deal personally :-)

Our other vehicle has towbar so decided to to bother, I don't put seat covers on as there are side impact airbags and the seats are leather. They covered all the on road costs so figured that was enough.

I guess I drive a much harder bargain than you I'm afraid. I figure when I'm spending a heap of money on buying a new car, I keep asking for extras until they say - no more. And that's after putting multiple dealers against each other for the initial purchase, your spending tens of $000's. Why not?

MikeB4

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#1190205 7-Dec-2014 19:30

Didn't have the need and really didn't want to naff about. Got a brilliant trade in which meant the price of usage for two years on the trade in was very low.

lokhor

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#1190218 7-Dec-2014 20:34

I went to Armstrong Peugeot in Lower Hutt to get my Peugeot serviced and received terrible service, they tried to tell me that my head gasket was blown and would cost $4500 to fix without even performing a compression test on the engine.

All comments are my own opinion, and not that of my employer unless explicitly stated.

benokobi

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#1190220 7-Dec-2014 20:38

kiwirock:
MagicSquirrel: Nice to hear there is still good service somewhere.
I got so fed up with Nissan NZ when trying to find out why aussie Navara owners got their rusting Navaras fixed for free but in NZ Nissan pays only half.

In the end paid $900 out of my pocket, sold the car after repairs and decided to wait couple of decades before considering a Nissan again :)

Sounds like my Stagea. All the wgc34's get wing mirror rust. Clever Nissan put some sponge behind there so it's been sitting with water against the metal for 17 years.

I might have to drive up there to get my engine fixed. Nissan in Southland on the other hand stay miles away from them. They did the cambelt, tensioner, water pump and idler and seals about 30,000k's ago. The belt is way over tight or something is rubbing and they refuse to look at it for free considering it drove out from the garage with this horrible noise of an over-tight belt. It didn't 'stretch' a few K's down the road.

Now the water pump sounds like it's rattly and after opening the top timing cover to have a look the idler is really rusty which was meant to be replaced at the service with the full Nissan cambelt kit.

Unfortunately they are also Suzuki Honda and Mitsi agents as well in Invercargill.

Most comfortable car I've owned, but the fastest to rust and rediculous high genuine parts costs.

All the dealers in Southland seem bad.

MikeB4

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#1190226 7-Dec-2014 21:04

kiwirock:
MagicSquirrel: Nice to hear there is still good service somewhere.
I got so fed up with Nissan NZ when trying to find out why aussie Navara owners got their rusting Navaras fixed for free but in NZ Nissan pays only half.

In the end paid $900 out of my pocket, sold the car after repairs and decided to wait couple of decades before considering a Nissan again :)

Sounds like my Stagea. All the wgc34's get wing mirror rust. Clever Nissan put some sponge behind there so it's been sitting with water against the metal for 17 years.

I might have to drive up there to get my engine fixed. Nissan in Southland on the other hand stay miles away from them. They did the cambelt, tensioner, water pump and idler and seals about 30,000k's ago. The belt is way over tight or something is rubbing and they refuse to look at it for free considering it drove out from the garage with this horrible noise of an over-tight belt. It didn't 'stretch' a few K's down the road.

Now the water pump sounds like it's rattly and after opening the top timing cover to have a look the idler is really rusty which was meant to be replaced at the service with the full Nissan cambelt kit.

Unfortunately they are also Suzuki Honda and Mitsi agents as well in Invercargill.

Most comfortable car I've owned, but the fastest to rust and rediculous high genuine parts costs.

You are talking about vehicles pushing two decades they should have been recycled through crushers by then.

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