Who's a good PC shop to buy from in Auckland ?

Forums › Off topic › Who's a good PC shop to buy from in Auckland ?

Mark

1493 posts

Uber Geek

# 180848 23-Sep-2015 19:46

One of the hard disks in my NAS has finally dropped dead (the NAS has been warning me for about 2 years now), so I guess I better a new set of bigger drives to go in and expand the capacity (a lovely week of continuous RAID-5 rebuilds beckons ... yay ...)

Now I could go onto PriceSpy and just buy from whoever is the cheapest, but since the drives are going to have a 3 year warranty I'd rather buy from a company who will not muck me about later on and say I have to sort it all out myself with the manufacturer.

So which PC shops have a good reputation for customer service ?

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1892 posts

Uber Geek

# 1393028 23-Sep-2015 20:00

2 people support this post

Computer Lounge and Playtech are my favorite. :)

Sometimes what you don't get is a blessing in disguise!

ludez

903 posts

Ultimate Geek
Inactive user

# 1393030 23-Sep-2015 20:05

Have always brought from computerlounge

Linuxluver

5521 posts

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# 1393033 23-Sep-2015 20:13

5 people support this post

I get everything at PB Tech. I've been going there for years now, have an account and they have treated me very well.

I have a two-bay Synology diskstation NAS. Bought it there.

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marlinz

442 posts

Ultimate Geek

# 1393040 23-Sep-2015 20:22

2 people support this post

Came here for advice here myself on the same subject , a few years ago

As above Computer Lounge

Havent looked back :)

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davidcole

4603 posts

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# 1393078 23-Sep-2015 21:01

2 people support this post

Computer lounge for me as well (and I'm wellington based)

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sidefx

3360 posts

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# 1393083 23-Sep-2015 21:12

I've bought a few times from CL, and their service has always been excellent; fortunately I've never had to put their warranty policy to the test though I have no doubt it is as good as their reputation.

Of the stores I have had to claim warranties on in recent memory, PBTech, Playtech and Alphacity all performed fine. PB Tech replaced some RAM on the spot after testing it. Playtech sent a harddrive away and had a replacement a few days later. Alphacity replaced a PSU the day after I dropped it in to them for testing - they shipped out a new one the following day.

xpd

Chief Trash Bandit
10150 posts

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# 1393085 23-Sep-2015 21:17

I usually deal with Playtech, but PBTech and CL are good too.

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Inphinity

2544 posts

Uber Geek

# 1393087 23-Sep-2015 21:20

PBTech, Playtech

josephhinvest

1283 posts

Uber Geek

Trusted

# 1393089 23-Sep-2015 21:26

Straight to PB Tech I go. Never had a problem with warranties etc. Unless you can find a very good special, they will be the cheapest on any normal day.

Cheers,
Joseph

davidcole

4603 posts

Uber Geek

Trusted

# 1393091 23-Sep-2015 21:27

I've had a few warranty returns back through computer lounge for drives. A fair simple process and largely without hassle

Mark

1493 posts

Uber Geek

# 1393098 23-Sep-2015 21:36

Ta very much! Now on to finding what drive to go for :-)

jpoc

856 posts

Ultimate Geek

# 1393175 24-Sep-2015 00:24

I have started buying white label drives off amazon.

Way cheaper than local purchases and no reliability issues so far - anyway I no longer worry about warranty.

If a drive dies, I cannot even be bothered taking it out of the server. I just tell zfs to replace it with another spindle.

DravidDavid

1892 posts

Uber Geek

# 1393179 24-Sep-2015 01:24

jpoc: I have started buying white label drives off amazon. Way cheaper than local purchases and no reliability issues so far - anyway I no longer worry about warranty. If a drive dies, I cannot even be bothered taking it out of the server. I just tell zfs to replace it with another spindle.

Do you remove the dud drive and tell ZFS to use a hot spare? Or do you isolate bad blocks on the drive somehow?

White label drives are fine for a RAID config where you have some form of data security (and most likely a rock solid backup solution), but I wouldn't recommend them for use in an external case or storage expansion in a home desktop machine. The risk of failure is too high for me!

Sometimes what you don't get is a blessing in disguise!

Ramjet007

285 posts

Ultimate Geek

# 1393186 24-Sep-2015 05:25

2 people support this post

Got my last 2 from Computer Lounge.

dickytim

2514 posts

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Inactive user

# 1393192 24-Sep-2015 06:36

Linuxluver: I get everything at PB Tech. I've been going there for years now, have an account and they have treated me very well.

I have a two-bay Synology diskstation NAS. Bought it there.

PB via trade me (no credit card fee)

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