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683 posts

Ultimate Geek
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Topic # 223984 27-Oct-2017 11:42
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Well my only contact with KFC has been a couple of complaints, neither of which I received so much as a reply to. Well today they decided to spam me. Real classy of them to use email addresses derived from their complaints form.

 

 








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1176 posts

Uber Geek
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  Reply # 1891267 27-Oct-2017 11:45
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Same here. Would have been nice if they had actually responded to the complaint I raised (team members smoking and blocking a fire exit, allowing smoke to waft back into the dining area).

 

 


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Ultimate Geek
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  Reply # 1891335 27-Oct-2017 12:35
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Also made a complaint and now receiving spam. Their social media team have said they'll follow up but it's been over a week since then

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Uber Geek
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  Reply # 1891371 27-Oct-2017 14:32
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I guess you know about the DIA spam complaint website.

https://www.dia.govt.nz/Spam-Complain-About-Spam

"You can complain about unsolicited commercial electronic messages you have received

by email,

TXT (mobile/smart phone) message,

or fax (facsimile)."

They'll want the header of the email. The easiest way is

1) click the "forward button" on the email

2) copy lines from "To" through "subject"

3) paste into the "Headers" box on the web form.

4) copy the rest of the lines

5) paste into the "body" box on the web form

6) cancel / do not send the forwarded email

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