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495 posts

Ultimate Geek
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Topic # 228833 24-Jan-2018 20:04
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On Monday I purchased something from Harvey Norman that was in their New Year sales event, now they have dropped the price further. Is that just hard luck for me or is it worth going back and talking to them?



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Ultimate Geek
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  Reply # 1946268 24-Jan-2018 20:08
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Doesn't hurt to have a talk to them.

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Uber Geek
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  Reply # 1946269 24-Jan-2018 20:10
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Just talk to them - they'll often refund the difference.


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  Reply # 1946273 24-Jan-2018 20:43
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Some retailer have a price guarantee if this happens. But generally it is just bad luck. But guess it doesn't' hurt to ask them. Some stores allow for returns within a certain number of days, so you could tell them that you want tot return and then buy again at the lower price, which is effectively the same thing. 

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  Reply # 1946282 24-Jan-2018 21:12
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Also check credit card policies if you used one to pay. Some Platinum cards and high level ones have a price guarantee and will refund the difference.

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  Reply # 1946302 24-Jan-2018 21:27
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How many $$ difference are you speaking about?



Ex JohnR VodafoneNZ 17 years 4 days

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Ultimate Geek
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  Reply # 1946306 24-Jan-2018 21:38
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How many $$ difference are you speaking about?







Bugger all, $37. 

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  Reply # 1946332 24-Jan-2018 22:35
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I've recently had both Noel Leeming and Smith City refund the difference quibble free when something I've bought is cheaper a week later. Harvey Norman have a 14 day change of mind policy - ask for for a discount otherwise you'll return the old item and buy a new cheaper one. They won't want the hassle and should just do the refund.

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