Manufacturers warranty

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n95

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#242249 17-Oct-2018 18:55

Anyone know if there is a maximum time allowable to fix an appliance under warranty (8 months old) before I request a replacement rather than repair. Been 3 weeks now. They're supposedly waiting on parts.

Linux

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#2109980 17-Oct-2018 19:08

3 weeks must be on the limit surely

John

mattwnz

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#2109984 17-Oct-2018 19:19

IANAL, but it would likely depend on the terms of the warranty. Or are you referring to the CGA?

Fred99

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#2109999 17-Oct-2018 19:25

n95:

Anyone know if there is a maximum time allowable to fix an appliance under warranty (8 months old) before I request a replacement rather than repair. Been 3 weeks now. They're supposedly waiting on parts.

Have they told you when parts will be available?

I had issues with an oven - that required parts to be imported, they stuffed up and imported the wrong part - so another 3 weeks. The oven was actually mainly usable while this was going on, so I put up with it. If not, I'd have read the riot act.