Nola, Noel Leeming's new digital employee

Forums › Off topic › Nola, Noel Leeming's new digital employee

Rikkitic

Awrrr
19062 posts

Uber Geek
+1 received by user: 16302

Lifetime subscriber

#257475 5-Oct-2019 12:03

Why do companies insist on thinking that people want to talk to machines? Their terrible automated voicemail systems are already bad enough. If I have a question in a store, I want to talk to a human. If I want to have a list of pre-programmed responses, I can look up a FAQ. What does an animated cartoon face add to this? If it actually works well (unlikely) it might be cool to play with, but then it belongs in a science museum exhibition, not a retail space. My thumbs are firmly down on this one!

Plesse igmore amd axxept applogies in adbance fir anu typos

MadEngineer

4591 posts

Uber Geek
+1 received by user: 2570

Trusted

#2329987 5-Oct-2019 12:10

That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

You're not on Atlantis anymore, Duncan Idaho.

richms

29097 posts

Uber Geek
+1 received by user: 10205

Trusted

Lifetime subscriber

#2329989 5-Oct-2019 12:22

I can never find staff to tell me where things are, or else if I do they dont have the information on them and I have to go to a counter to get it looked up anyway. So this is a positive IME.

Might lead to more theft if they have less staff walking around watching people but I assume that the warehouse have done the sums and will make sure that its working out better for them, they are not total idiots.

Now if only they would deploy it in the actual warehouse and warehouse stationary stores so I can find things.

Richard rich.ms

Geektastic

18009 posts

Uber Geek
+1 received by user: 8465

Trusted

Lifetime subscriber

#2329996 5-Oct-2019 12:35

Hello, can I help you?

I doubt it, but I'm ever-optimistic so let's give it a try.

Mark

1653 posts

Uber Geek
+1 received by user: 555

#2333573 9-Oct-2019 21:53

I wonder if this one lies through it's teeth to customers as well ?

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#2333577 9-Oct-2019 21:59

There is almost always a common phrase programed.

"Human please"

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

chevrolux

4962 posts

Uber Geek
+1 received by user: 2638
Inactive user

#2333586 9-Oct-2019 22:14

MadEngineer: That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

Hah!.... literally never thought of that....

New World

Shop on-line at New World now for your groceries (affiliate link).

hio77

'That VDSL Cat'
13036 posts

Uber Geek
+1 received by user: 3896

ID Verified

Trusted

Lizard Networks

Subscriber

#2333590 9-Oct-2019 22:55

chevrolux:

MadEngineer: That’s like the touch screens in McDonald’s. I’m about to eat with my fingers. Last thing I want to do is touch a smeared screen right before eating.

Hah!.... literally never thought of that....

me too... i personally love using them. i dont have to deal with people!

now i'm second guessing myself..

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

jarledb

Webhead
3319 posts

Uber Geek
+1 received by user: 1983

Moderator

ID Verified

Trusted

Lifetime subscriber

#2333603 10-Oct-2019 02:17

hio77:

now i'm second guessing myself..

You´ll probably find more bacteria at the table.

But just bring hand sanitiser, never a bad idea before eating with your fingers.

Here is the list of the most germ ridden places

Worth mentioning: Your mobile phone, purses and wallets, remote controls, washing machines, buttons (lifts, soft drink dispensers etc) and shopping carts. But there are some other "nice" ones in there too.

Jarle Dahl Bergersen | Referral Links: Want $50 off when you join Octopus Energy? Use this referral code
Are you happy with what you get from Geekzone? Please consider supporting us by making a donation or subscribing.

jarledb

Webhead
3319 posts

Uber Geek
+1 received by user: 1983

Moderator

ID Verified

Trusted

Lifetime subscriber

#2333604 10-Oct-2019 02:18

Back on topic: Have yet to meet a system like that, that works well. Somehow I doubt Noel Leeming has cracked the problem.

sittingduckz

689 posts

Ultimate Geek
+1 received by user: 288

ID Verified

#2333665 10-Oct-2019 09:07

I like how they refer to these as AI, it's really not at all. Just a bunch of programmed responses that would be easlily stumped.

I wonder what happens if she finds a way to breaks the CGA? Not a staff member just blame a machine fault haha

Maybe she has an extended warantee 🤪

I'm not a complete idiot, I still have some parts missing.

xpd

Geek of Coastguard
14115 posts

Uber Geek
+1 received by user: 4574

Retired Mod

ID Verified

Trusted

Lifetime subscriber

#2333668 10-Oct-2019 09:15

My one dealing with a NL staff member regarding a computer related item, was entertaining.

Went to the store, to the computer section, asked the salesman if they sold network cards. He gave me a blank look and said "This isn't my department, go ask at the counter". Im thinking "so why are you in the computer section then"

Go to the counter, the girl had no clue what I was after but at least had the brains to look it up in their system and found what I was after.

I really needed the card to play Starcraft multiplayer that had just been released ;)

So hope this new AI staffer knows how to search a database :D

XPD / Gavin

LinkTree