I thought it's worth reporting my appaling shopping experience with Flashcards.co.nz . To replace my damaged HD enclsoure with a new one, which I bought from them, I emailed them enquiring for an enclosure of the same model. **** ***** replied to me suggesting a particular enclosure to buy. However, when it arrived, I immediately realised the enclosure was totally different and incompatible, so I at once sent it back to them. Later, he replied to me again this time saying that the box had been damaged so he cannot resell it. This is despite the fact that they sent the item to me in a recyled package to deliver. When I phoned him, he went shouting that the box is damaged without giving me any info as to its content in a sarcastic tone. This is a very unfair trading and his whole salesmanship is a very nasty one characterised by full of sarcasm with no capability of listeninig to his consumer. The hard drive I bought from them broke in a few months time as well.
Hope this is helpful
[EDIT MOD RC: Removed persons name.]