No tracking after customs clearance?

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peejayw

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#316214 26-Sep-2024 07:22

Parcel from Aliexpress, value $70. Tracking indicates that it has cleared Customs but nothing after that.

Customs clearance complete
Sep 14, 00:25 NZST

Left from departure country/region
Sep 13, 01:42 NZST

Left from transit country/region
Sep 12, 12:29 NZST

Arrived in transit country/region
Sep 11, 20:17 NZST

Leaving from departure country/region
Sep 10, 12:00 NZST

NZ Post doesn't recognize the tracking number, when I approached the seller he just sent me a screenshot of the tracking as above. Could the clearance have been completed en-route and it actually hasn't arrived in the country yet?

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

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#3286469 26-Sep-2024 07:54

Try track24 or https://www.parcelous.com/ and see if a new tracking code has been applied. There is a chance it now has an Aramex code.

Generally known online as OpenMedia, now working for Red Hat APAC as a Technology Evangelist and Portfolio Architect. Still playing with MythTV and digital media on the side.

peejayw

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#3286475 26-Sep-2024 08:12

Thanks, Track 24 just gave the same result and Parcelous said it was in transit :-(

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

Behodar

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#3286476 26-Sep-2024 08:15

I suspect it was pre-cleared with Customs and is currently on a slow boat. Don't panic just yet.

peejayw

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#3286493 26-Sep-2024 08:55

I wondered about pre-clearance, hopefully that is the reason.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

boosacnoodle

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#3286515 26-Sep-2024 10:43

Try Postal Ninja as well.

peejayw

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#3286517 26-Sep-2024 10:47

Thanks, tried them same message, Import customs clearance complete.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

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Journeyman

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#3286544 26-Sep-2024 11:48

This seems pretty normal in my experience. As Behodar said, it appears to be more of a "pre-clearance" than an actual physical clearance by Customs. Aliexpress is fairly good with the tracking these days so you'll probably receive another update in time. My current Aliexpress purchase shows "Customs clearance complete" followed by "Left from departure country/region". It has now "Arrived at line-haul office" and is now going through another customs clearance. No idea why, but it's not that unusual.

peejayw

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#3286552 26-Sep-2024 12:07

Thanks, its not something I have come across before. I must say Aliexpress deliveries are a lot faster now than Covid days :-) I will continue to wait patiently.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

Oblivian

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#3286607 26-Sep-2024 13:12

They seem to end up in a big warehouse at the airport for rebagging from bulk deliveries.

It'll show up with a new White bag and all nz labels with a return address of akl I bet.

Seem to do that like magic

nitro

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#3286626 26-Sep-2024 13:38

If it follows the package I got from them recently, you'll see 'Customs' entries a couple more times.

Delivery update
Your package has been delivered
Sep 20, 08:47 NZST

We're preparing your package for delivery
Sep 20, 06:14 NZST

Your package has arrived at the local delivery center and will be on its way to you soon
Sep 19, 15:54 NZST

Your package has been received by the local delivery company
Sep 19, 11:01 NZST

Customs clearance complete
Sep 19, 11:00 NZST

Customs clearance started
Sep 18, 10:56 NZST

Arrived at line-haul office
Sep 18, 10:56 NZST

Left from departure country/region
Sep 18, 00:52 NZST

Leaving from departure country/region
Sep 17, 13:03 NZST

Customs clearance complete
Sep 17, 00:45 NZST

Customs clearance started
Sep 17, 00:00 NZST

Handed over to line-haul
Sep 16, 14:05 NZST

Left from departure country/region sorting center
Sep 16, 09:43 NZST

Received by logistics company
Sep 16, 09:22 NZST

Processing at departure country/region sorting center
Sep 16, 09:22 NZST

Left from warehouse
Sep 16, 02:26 NZST

Ready to be shipped by warehouse
Sep 16, 02:00 NZST

Shipment info received by warehouse
Sep 15, 20:33 NZST

skewt

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#3286729 26-Sep-2024 17:15

It’s because it now gets handed over to aramex and changes tracking number but they don’t update it so you have no idea what’s happening

All my recent aliexpress packages have been the same unfortunately

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peejayw

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#3287321 28-Sep-2024 18:12

Interesting. I see your package left on the 16th and arrived on the 20th, pretty quick. Mine left on the 9th and is still not here on the 28th.

I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.

Kyanar

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#3287327 28-Sep-2024 18:49

Consider yourself lucky you don't have Fast Horse Express or Dragonfly...

neb

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#3288737 1-Oct-2024 19:11

So the package whose last update was "Left from departure country" three days ago got delivered this morning by Aramex. Very odd, no tracking beyond departure and incredibly quick delivery. Details in the "What just arrived..." thread which is the more appropriate location for it.

nitro

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#3290207 2-Oct-2024 20:01

peejayw:

Interesting. I see your package left on the 16th and arrived on the 20th, pretty quick. Mine left on the 9th and is still not here on the 28th.

yes, this one was quick. lots of factors come into play, e.g. when Line Haul is used, it takes much longer (based on my own experience), but does arrive.

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