being disconnected from exchange in Dunedin

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Coxy25

6 posts

Wannabe Geek

#13648 21-May-2007 23:09

Right I and a lot of my mates in Dunedin are having our
internet connections dropped on a regular occasion and to be totally honest it’s
starting to really tick me off and also my mates.

What the hell is going on and please someone tell me how to fix this problem

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10 posts

Wannabe Geek

#71586 21-May-2007 23:15

Hello Coxy25,

I have the same problem so do some of my mates who are on different isp's .

Maybe it's some random Dunedin thing... Maybe the exchanges are to full in Dunedin... so they should make bigger ones.

I don't know about you but I'm paying $50 a month and I'm starting to think why don't i just give up on broadband.

I hope someone who is in an nz broadband company can fill in the blanks for us.

Coxy25

6 posts

Wannabe Geek

#71589 21-May-2007 23:18

Ok man I feel you I’m on xtra's go large more like go slow I’m sick of it and at time it think dial-up would be better
What do we have to do to get something done about this

bradstewart

4335 posts

Uber Geek

Retired Mod

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Lifetime subscriber

#71590 21-May-2007 23:30

Where are you located? I'm on the Mornington exchange and get 6.5Mbit+ from Orcon

Allenk

10 posts

Wannabe Geek

#71591 21-May-2007 23:33

Brockville I get like 3776 Kbps down and 160 Kbps on Telstra clear pdq . I on a max plan. I don't really care about the speed I get , just that I get disconnected from my exchange. For example it just happen again 1minute ago.

stevonz

397 posts

Ultimate Geek

Trusted

#71608 22-May-2007 08:31

you could try a firmware upgrade on your modem/ router... worked for me! Not in Dunners but.

Cheers, Stevo

steve98

1395 posts

Uber Geek

Trusted

#71609 22-May-2007 08:52

Coxy25:

Right I and a lot of my mates in Dunedin are having our
internet connections dropped on a regular occasion and to be totally honest it’s
starting to really tick me off and also my mates.

What the hell is going on and please someone tell me how to fix this problem

Have you contacted your ISP? What did they say?

AmooMan

307 posts

Ultimate Geek

#71610 22-May-2007 09:19

I work for a mid size company in South Dunedin.
We are on Xnet and get alot of disconnections per day.
Its been on going for the last 2-4 months
We have a NetGear DG834v2 Router/Modem - We are on the old 2mb-128 plan.
I have had the port rest by Telecom via Xnet. Also we have had line limited back to 2mb to try and fix..
Still no good.. They said to go buy a better router.. we might have to end up doing that. but im not sure that will fix it.
Here is the router log for yesterday

Mon, 2007-05-21 09:18:15 - LCP down.
Mon, 2007-05-21 09:18:26 - Initialize LCP.
Mon, 2007-05-21 09:18:26 - LCP is allowed to come up.
Mon, 2007-05-21 09:18:30 - PAP authentication success
Mon, 2007-05-21 09:18:53 - Loss of synchronization :19
Mon, 2007-05-21 11:09:50 - LCP down.
Mon, 2007-05-21 11:09:57 - Initialize LCP.
Mon, 2007-05-21 11:09:57 - LCP is allowed to come up.
Mon, 2007-05-21 11:10:12 - PAP authentication success
Mon, 2007-05-21 11:10:26 - Loss of synchronization :20
Mon, 2007-05-21 11:11:32 - LCP down.
Mon, 2007-05-21 11:11:38 - Administrator login successful - IP:192.168.#.#
Mon, 2007-05-21 11:11:39 - Initialize LCP.
Mon, 2007-05-21 11:11:39 - LCP is allowed to come up.
Mon, 2007-05-21 11:11:56 - Loss of synchronization :21
Mon, 2007-05-21 11:11:57 - PAP authentication success
Mon, 2007-05-21 11:32:47 - LCP down.
Mon, 2007-05-21 11:32:54 - Initialize LCP.
Mon, 2007-05-21 11:32:54 - LCP is allowed to come up.
Mon, 2007-05-21 11:33:13 - PAP authentication success
Mon, 2007-05-21 11:33:26 - Loss of synchronization :22
Mon, 2007-05-21 11:37:26 - Loss of synchronization :23
Mon, 2007-05-21 11:46:56 - Loss of synchronization :24
Mon, 2007-05-21 11:57:03 - LCP down.
Mon, 2007-05-21 11:57:10 - Initialize LCP.
Mon, 2007-05-21 11:57:10 - LCP is allowed to come up.
Mon, 2007-05-21 11:57:14 - PAP authentication success
Mon, 2007-05-21 11:57:27 - Loss of synchronization :25
Mon, 2007-05-21 11:58:53 - LCP down.
Mon, 2007-05-21 11:58:57 - Loss of synchronization :26
Mon, 2007-05-21 11:58:58 - LCP down.
Mon, 2007-05-21 11:59:01 - Initialize LCP.
Mon, 2007-05-21 11:59:01 - LCP is allowed to come up.
Mon, 2007-05-21 11:59:05 - PAP authentication success

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bradstewart

4335 posts

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#71611 22-May-2007 09:23

I brought that router about a month ago. It is rock solid, never had any disconnections other than an Orcon problem. I would think problems lie with the ISP

stevonz

397 posts

Ultimate Geek

Trusted

#71616 22-May-2007 09:55

I have the same router too and was always dropping with both Xtra & Xnet. After installing the latest firmware upgrade - no dropping...

Cheers, Stevo

Coxy25

6 posts

Wannabe Geek

#71617 22-May-2007 09:57

Hey man i have a dlink wireless router but im running off cable where do i go to get these firmware updates????

stevonz

397 posts

Ultimate Geek

Trusted

#71618 22-May-2007 10:06

D-link support website... you'll need to know your product id... remember google is your friend!

:-)

Cheers, Stevo

Coxy25

6 posts

Wannabe Geek

#71619 22-May-2007 10:09

Ok dude u have to b in the us and if i were to do this would it still work

stevonz

397 posts

Ultimate Geek

Trusted

#71620 22-May-2007 10:19

There is a link on the website to select your region... NZ site

There is also a ftp site if you're so inclined.

Quit it with the text speak... ;-) before a mod gets annoyed with you.

Cheers, Stevo

AmooMan

307 posts

Ultimate Geek

#71641 22-May-2007 12:09

stevonz: I have the same router too and was always dropping with both Xtra & Xnet. After installing the latest firmware upgrade - no dropping...

I upgraded firmware to Version 3.01.32 (Outside UK & N.A.)

witch is latest on http://kbserver.netgear.com/products/dg834v2.asp

What else can i try?

has dropped 3 times today already

bradstewart

4335 posts

Uber Geek

Retired Mod

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Lifetime subscriber

#71643 22-May-2007 12:10

Resisting urge to beat txt speaker with a large stick

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