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173 posts

Master Geek
Inactive user

#93637 4-Nov-2007 07:38

KnumbKnuts: Hmmmm.... how is it possible that there are some people downloading 300-500 Gig while on 60kbps? I smell some BS here!

also - notice the subtle reference to Telecom (i.e if they do it then so can we)

muuuaaahahahahahahaha! Sorry...I saw it above - it gave me a chuckle - and I just wanted to use it.

DGordion

3 posts

Wannabe Geek

#93643 4-Nov-2007 09:18

KnumbKnuts: Hmmmm.... how is it possible that there are some people downloading 300-500 Gig while on 60kbps? I smell some BS here!

I would hazard a guess that you would be put in that pool based on average usage over the past couple of months, rather than purely what you've been downloading during last month.

Then again, I could just be overly optimistic about the lack of BS...

Yahn

57 posts

Master Geek

#93646 4-Nov-2007 09:37

I still don't understand why our personal bandwidth doesn't improve as lots of people leave the pool. Is this a BS factor ?

DGordion

3 posts

Wannabe Geek

#93650 4-Nov-2007 09:55

Do we actually know that lots of people are leaving the pool? All we've got here on the forum is anecdotal evidence of people leaving - that doesn't necessarily mean a lot of people are. Also, the people most likely to leave are those with the least invested in it - a.k.a the ones that aren't doing the majority of the downloading.

disgruntled

31 posts

Geek

#93685 4-Nov-2007 15:21

cette: Oh dear
You would think this company would start trying to deal with its clients better. The bad rep its getting will just get worse and worse.
If you type in woosh in google, the third link down is "Woosh Wireless its crap!"
Not really a good look.

Yip - And nice to see my article jump to number 5 for the term "woosh Broadband":

http://ezinearticles.com/?Woosh-Broadband---A-Study-in-Incompetence&id=813213

brucie44

178 posts

Master Geek

#93692 4-Nov-2007 15:43

   disgrunted ....
                             well done, excellently written.     Me already shipping out.

                            Woosh the sound the door makes when it hits your ar**

     regards,
                   Bruce.

       PS     posted a tinyurl of that address in TradeME Computing    MB.

JayADee

2148 posts

Uber Geek

#93703 4-Nov-2007 17:52

Oh that was you! Well done on the article and Brucie for the link in the trademe thread.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

disgruntled

31 posts

Geek

#93845 5-Nov-2007 20:37

Thanks, If they are prepared to F88k with my business without giving a damn about how it effects me, I don't see why I shouldn't do likewise to them.

disgruntled

31 posts

Geek

#93846 5-Nov-2007 20:38

Oh by the way, after going over all the options today I made the switch to Xnet. I also rang my bank and told them Woosh had no right to take money from my creditcard. We'll see how that works out.

euanandrews

1528 posts

Uber Geek

Trusted

#93851 5-Nov-2007 21:22

Yahn: I still don't understand why our personal bandwidth doesn't improve as lots of people leave the pool. Is this a BS factor ?

As pointed out, those leaving could be those with the least invested (not heavy downloaders)

But also, as people leave, Woosh could also be further shrinking the available bandwidth to the remaining pool, so to maintain the restrictions and make the plan undesirable to all, eventually forcing all to leave Orbit Flatrate.

Quite simply, they dont want people on this plan full stop.

euanandrews

1528 posts

Uber Geek

Trusted

#93852 5-Nov-2007 21:25

disgruntled: Oh by the way, after going over all the options today I made the switch to Xnet. I also rang my bank and told them Woosh had no right to take money from my creditcard. We'll see how that works out.

Oh by the way, after going over all the options for the last week, today I too made the switch to Xnet.

I also have closed one of my bank accounts that had the Woosh direct debit coming out. We'll see how that works out.

Yahn

57 posts

Master Geek

#93858 5-Nov-2007 21:44

Well I just paid for another month of Woosh , just for a laugh, and my emailed invoice says $49.95 now paid for Quickfire Orbit Flat Rate for November . I think they call it Quickfire because getting any bandwidth is a bit of a raffle. Anyway, like Arthur Dent I will lie down in front of my account til either the world is destroyed to make room for a hyperspace bypass or they come and dig my lines up. ( or i give up and join the xnet circus )

euanandrews

1528 posts

Uber Geek

Trusted

#93863 5-Nov-2007 22:04

Yahn: Well I just paid for another month of Woosh , just for a laugh, and my emailed invoice says $49.95 now paid for Quickfire Orbit Flat Rate for November . I think they call it Quickfire because getting any bandwidth is a bit of a raffle. Anyway, like Arthur Dent I will lie down in front of my account til either the world is destroyed to make room for a hyperspace bypass or they come and dig my lines up. ( or i give up and join the xnet circus )

While I understand ya being defiant and determined to get what you paid for, and holding on to the hope of regaining high speeds with unlimited downloads...all ya doing is paying Woosh for a substandard service, and they are fine with you doing that until they finally close the plan for good.

I suppose you could hold out for the Commerce Commision to step in, and maybe your get a simular refund to that of the Telecom Go-Large situation...but Telecom admitted thier fault, and offered voluntarily to refund money, it was not forced. Woosh dont appear to be taking this approach, exactly the opporsite.

Your money, your loss.

disgruntled

31 posts

Geek

#93890 6-Nov-2007 08:47

I'd have to agree. This 'problem' is not going to be resolved. The problem is that Woosh don't want people on thier Orbit Flat Rate Plan. Once everyone is off it, in thier opinion the problem will be resolved. Sorry mate, but they ain't gonna give you your old service back. Remember what happened to Arthur Dent's house? (And planet for that matter).

Regarding Commerce Commission - I've had a chat to them, nice guy infact, but I got the distinct impression they were a little toothless in this regard. Woosh is still supplying us with internet, albeit clapped out hunk of crap internet. If they pulled the plug all together the commission might be more interested.

As for woosh - when I mentioned what they were doing was a clear breach of the consumers gaurantees act and bought up the commerce commission they practically dared me to try it. I don't know if that was just a disgruntled customer service rep who was sick of copping abuse over this, or if that is a genuine reflection of Woosh's attitude.

I'm bracing myself for them to try and charge me a disconection fee, and thinking that maybe the small claims tribunal might be worth a try, though I understand the fee for that is going to be more than I am claiming. Still might be worth it on principal, or perhaps we could claim as a group? I've been recording events as they happen incase it does come to this.

Yahn

57 posts

Master Geek

#93902 6-Nov-2007 10:18

Part of the problem with the Comm Comm may be that the Consumer Guarantees Act is not serviceable for Business-Business. Therefore if you are a business in any sense of the word. (i.e you claim part or all of your Internet fee on your tax or charge and claim GST), then you are outside of the CGA for any claim. Not many people know this.

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