Mess made by Chorus Fibre Installers

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Forums › New Zealand Broadband › Mess made by Chorus Fibre Installers

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michaelmurfy

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#2009206 7-May-2018 13:36

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@Wheelbarrow01 I amended the title a bit :)

But well done on following this up - I've always been impressed with your level of support.

Michael Murphy | https://murfy.nz
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MikeAqua

7773 posts

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#2009220 7-May-2018 14:01

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Wheelbarrow01:

the important thing to consider here is that this particular complaint was only raised for the first time via this forum ....

I suspect people raise issues on fora because that seems to be the fastest way to get attention from some internet providers. Seems to get prompter attention than ringing a helpline.

How often does someone post on here that the have been ignored, deferred and generally given the run-around by their provider. Yet 7 seconds after they post someone from that company is tripping all over themselves to be helpful.

Mike

FlyingPete

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#2009244 7-May-2018 14:27

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My understanding is that attempts were made to raise this with the ISP prior the issue being raised in this forum, however in this case I am just the messenger!

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