NZHerald running story on shoddy Chorus contractor installation work

Forums › New Zealand Broadband › NZHerald running story on shoddy Chorus contractor installation work

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852 posts

Ultimate Geek

#1600878 29-Jul-2016 15:20

These are some of the pictures of my UFB install. I am happy with what they did inside as I don't see any wires but outside, not very happy and had no idea that cable will go like this with a pipe running. Could they have done it any other way? Put the wire through the wall behind ETP and pull it in the attic?

froob

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#1600948 29-Jul-2016 17:49

There would be other options, but they might have been quite difficult. Pulling a wire up through a wall can be a hard task, particularly the exterior wall. Is there wall lining on the other side of the wall, or is it an unlined area like a garage?

Edit: Looks like it might be the garage from your third photo.

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DarthKermit

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#1600964 29-Jul-2016 18:05

That don't look bad at all for a free install. The install guys are under considerable pressure to work as quickly as possible.

mattwnz

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#1600984 29-Jul-2016 18:56

DarthKermit:

That don't look bad at all for a free install. The install guys are under considerable pressure to work as quickly as possible.

Can you pay to get it installed better though, I don't think so? It doesn't 'look' great, and wonder if they couldn't have put it up next to the fence . Also why does it need to go down, and then make a U-turn, don't they have a proper box for wires to go up?. ALso ope all the metal fittings are galvanised. Odd that they didn't use plastic ones to match the PVC, but metal are probably cheaper.

It is probably is a bit of a lesson to install conduit in a new house for the fibre to be fed though. Also shows the benefit of a house being on piles.

chevrolux

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#1601010 29-Jul-2016 19:28

Apart from the slack copper tie cable between the two ETP's that is a nice install.

Those fibre ETP's are outdoor rated which is why there is no penetration on the top of them. That's standard for just about any electrical box. Water goes down so if you put penetration at the top it allows for water ingress.

Get your paint brush out and it will look no different to the copper ETP.

DarthKermit

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#1601158 30-Jul-2016 04:00

@quebec what did you agree to during your scoping visit, BTW?

kiwifidget

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#1601177 30-Jul-2016 07:48

What is inside the box they mount on the outside of the wall?

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DarthKermit

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#1601217 30-Jul-2016 09:40

This:

kiwifidget

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#1601310 30-Jul-2016 12:17

Thanks. I see now I should have asked "what is the purpose of the box?".

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chevrolux

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#1601405 30-Jul-2016 17:43

kiwifidget:
Thanks. I see now I should have asked "what is the purpose of the box?".

It's just a joint enclosure. So they take the external fibre and splice it on to the hybrid cable they run internally. As you can see they use it to terminate the copper too.

kiwifidget

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#1601445 30-Jul-2016 20:34

Thanks. The Chorus dudes came round to mine last week for the scope.

They were unable to use the existing copper conduit.

We briefly discussed terminating the fibre at the other end of the house but the heaving rain drove them away before I could ask much more.

If the fibre comes into the house nowhere near where the old phone line comes in, how does that affect the phone line?

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quebec

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Ultimate Geek

#1602583 1-Aug-2016 23:00

DarthKermit:
@quebec what did you agree to during your scoping visit, BTW?

We we agreed on indoor location of ONT and that cable will run under the grass from footpath to the house. With thenETP cable thought the wall after putting they said this is how it's done. Also with regards to cable running under grass later they said existing conduit could not be used as cable not going through. I have a doubt that they ever tried.

quebec

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Ultimate Geek

#1602584 1-Aug-2016 23:02

froob: There would be other options, but they might have been quite difficult. Pulling a wire up through a wall can be a hard task, particularly the exterior wall. Is there wall lining on the other side of the wall, or is it an unlined area like a garage?

Edit: Looks like it might be the garage from your third photo.

What do you mean by unlined area like a garage as the wall inside garage looks like other walls in the house. So how did the telecom cable go through the outside garage wall? Could they have used the same path/conduit?

froob

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#1602646 2-Aug-2016 07:34

quebec:
froob: There would be other options, but they might have been quite difficult. Pulling a wire up through a wall can be a hard task, particularly the exterior wall. Is there wall lining on the other side of the wall, or is it an unlined area like a garage?

Edit: Looks like it might be the garage from your third photo.

What do you mean by unlined area like a garage as the wall inside garage looks like other walls in the house. So how did the telecom cable go through the outside garage wall? Could they have used the same path/conduit?

Some garages are "unfinished" areas that don't have wall linings (such as gib plasterboard or plywood) over the wall framing. If that's the case, then it's very easy to drill holes in the framing to run cabling through the wall. It sounds like that is not the case with your garage.

The old phone cable probably goes straight through the wall and up into the ceiling. But, it was no doubt installed before the wall linings were put on. It may well be stapled in the wall or have tight bends in it, which would make it unsuitable for pulling through the fibre.

As others have said, the method of your install is standard for Chorus; I've seen a few others done this way. Unfortunately conduit running up the wall does look a bit ugly, but the workmanship on the install looks good, other than the loose black cable.

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andrew027

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#1602664 2-Aug-2016 08:11

mattwnz: ... Also why does it need to go down, and then make a U-turn, don't they have a proper box for wires to go up?

I believe having the cables enter/exit the bottom is to prevent water from getting into the box. While there are other solutions, it's pretty standard with electrical, etc. fittings designed for exterior use to have the top of the fixture sealed and all access through the bottom. In this case it then has to make a u-turn as the cable is run through the eaves above the wall.

froob: Some garages are "unfinished" areas that don't have wall linings (such as gib plasterboard or plywood) over the wall framing. If that's the case, then it's very easy to drill holes in the framing to run cabling through the wall. It sounds like that is not the case with your garage. ... Unfortunately conduit running up the wall does look a bit ugly, but the workmanship on the install looks good, other than the loose black cable.

Even if the garage was lined I'd prefer to see the cable go through to the interior and run up the inside wall (with the assumption this would still get the cable to where it needs to be). The garage is already filled with tools and other "utility" items so a bit of conduit would not be too out of place, and it saves having a scar on the outside of the house that's visible from the street.

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