Chorus upgrading fibre plans from June 2025

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9 posts

Wannabe Geek
+1 received by user: 7

#3381257 6-Jun-2025 13:51

johno1234:

No change so far on Spark Business Fibre - still symmetric 500

As expected? Only the 300/100 and 50/10 products are being changed with LFCs.

linw

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Uber Geek
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#3381258 6-Jun-2025 13:53

SKY doubled now.

halper86

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Ultimate Geek
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#3381316 6-Jun-2025 16:04

Old ladys' connection with Voyager updated on Wednesday.

Still waiting here for my own connection with Quic.

Both in Invercargill.

autechre

31 posts

Geek
+1 received by user: 3

#3381378 6-Jun-2025 17:20

EviLClouD:

On Spark and my speed test bursts to 400+ but then drops and finishes around 350.

Same for me. Still on 300 I believe (and the old HG router too). Poor thing will start smoking at 500 😬

LurkingKiwi

34 posts

Geek
+1 received by user: 19

#3382441 10-Jun-2025 12:28

I was woken about 0730 one day last week by a phone call which had dead air when I answered, and I was just putting it down when a voice began to speak. I missed who the caller was/claimed to be but the gist was "we're upgrading your broadband and you need a new router, press 1 to arrange a time to deliver it". I hung up and reported it as a possible scam to One (my ISP) and asked if it was genuine but no response.

Having now read this thread, can anybody confirm whether this router upgrade is real? I don't want to join the hold queue forever. I was still Speedtesting 300M/100M at the time with a VF Ultrahub.

OldGeek

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#3382443 10-Jun-2025 12:39

LurkingKiwi:

I was woken about 0730 one day last week by a phone call which had dead air when I answered, and I was just putting it down when a voice began to speak. I missed who the caller was/claimed to be but the gist was "we're upgrading your broadband and you need a new router, press 1 to arrange a time to deliver it". I hung up and reported it as a possible scam to One (my ISP) and asked if it was genuine but no response.

Having now read this thread, can anybody confirm whether this router upgrade is real? I don't want to join the hold queue forever. I was still Speedtesting 300M/100M at the time with a VF Ultrahub.

You do not need a new router. You will not find a post here where the speed upgrade caused a service failure because of your existing router.

For future reference - if your upgraded speed is faster than the speed rating of your WAN cable to the router or router WAN port then an upgrade of cable and router is desirable but not necessary.

--

OldGeek.

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LurkingKiwi

34 posts

Geek
+1 received by user: 19

#3382743 11-Jun-2025 10:41

OldGeek:

You do not need a new router. You will not find a post here where the speed upgrade caused a service failure because of your existing router.

For future reference - if your upgraded speed is faster than the speed rating of your WAN cable to the router or router WAN port then an upgrade of cable and router is desirable but not necessary.

I know this, I'm trying to determine if the call is definitely a scam to warn others.

snj

305 posts

Ultimate Geek
+1 received by user: 221

#3382754 11-Jun-2025 11:19

LurkingKiwi:

OldGeek:

You do not need a new router. You will not find a post here where the speed upgrade caused a service failure because of your existing router.

For future reference - if your upgraded speed is faster than the speed rating of your WAN cable to the router or router WAN port then an upgrade of cable and router is desirable but not necessary.

I know this, I'm trying to determine if the call is definitely a scam to warn others.

It sounds like the typical Spark/Microsoft/Chorus 'tech support' scam but pivoted towards the upgrade to try and make it more believable. Scammers will literally do anything to convince you to hand over credit card details or access to your devices.

I would image if One felt a legitimate need to contact customers about that, there'd be something on the monthly bill, or they'd send emails and have information on their website.

However it's worth noting that the speed upgrade, every router distributed by them in the last 5+ years would comfortably handle the upgraded speeds. It'd be a different story if one of the upgrades was to gigabit or multi-gigabit.

So yeah, it'll be a scam in all likelihood.

EviLClouD

306 posts

Ultimate Geek
+1 received by user: 68

#3382924 11-Jun-2025 17:29

Looks like Spark has announced a $5 increase to their fibre plans and $8 increase to fibre + netflix plans from 1 August.

Will be interesting to see who else follows suit.

So much for a ‘free’ speed increase lol

quickymart

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#3382928 11-Jun-2025 17:44

EviLClouD:

Looks like Spark has announced a $5 increase to their fibre plans and $8 increase to fibre + netflix plans from 1 August.

Will be interesting to see who else follows suit.

So much for a ‘free’ speed increase lol

Yes I got that too, I note they didn't specifically tie the price rise to the speed increase though.

Senecio

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#3382990 11-Jun-2025 19:21

It's probably to combat the amount of people that will downgrade from 500/100 (was 300/100) to 100/20 (was 50/10). I know I will be as I don't need much more than 100Mb down.

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huckster

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#3382994 11-Jun-2025 19:32

Senecio:

It's probably to combat the amount of people that will downgrade from 500/100 (was 300/100) to 100/20 (was 50/10). I know I will be as I don't need much more than 100Mb down.

More likely the Netflix increase.