Xtra's answer for why this is happening was quote:
Unfortunately, we cant avoid this reduction in speed: it's a result of the way broadband technology works. Introducing download speeds as fast as your line allows has caused more interference on phone lines and this, in turn, can result in slower connection speeds for some customers, particularly for people who live a long way from their phone exchange
As i am not sure how far away from the exchange i am, nor how to find out (maybe someone can help me on that) maybe that is the cause, it could be a fault in my phone lines/router/connections, I highly doubt this though as the problem has only become known since the switch to the Go Large plan.
I am an average user mostly gaming/Voip and some HTML/FTP downloads/uploads (basically use around 10GB est. a month), I never use p2p. So I can live with the slower DL speed however I dont want to be paying $50 /month for a substandard service when some other customers pay the same and get better performance.
So my question is what action do I take?
Xtra's so called "recommendations" quote:
In light of all this, we fully accept you might want to reconsider things, so heres a list of the options that are available to you:
* Stay on your current plan
* Change to xtra dial up
* Cancel the service
I have been considering changing ISP's, Orcon in particular as they have a very appealing news headline on their homepage "Go Large goes nowhere, fast! Why is broadband faster with Orcon..." they also offer interleaving off which appeals to me as i am an avid gamer, but will I experience the same problem due to the quality and obvoius overloading of my lines and exchange?
What do you think?