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Topic # 124572 12-Jul-2013 14:31
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I'm 0.78K away from the cabinet according to "map my walk" and I've currently got ADSL2 from Telecom. The last speedtest I did suggested I was getting 13.1MB Down and 1MB up.
Can anyone give me an idea of how much faster I can get if I switch to VDSL?
Most of the cable is UG but the 130M down the drive is overhead on the power poles

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  Reply # 854389 12-Jul-2013 14:31
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 854403 12-Jul-2013 14:49
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You are probably outside coverage area which is ~600meters.

If you message me your home line number I can run away speed test to see. I wouldn't expect you would be able to tho.

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  Reply # 854406 12-Jul-2013 14:54
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What kind of wire is on the pole? If it is the older 'twisted' cable or open aerial that will need replacing as they aren't suitable for DSL. Needs to be swapped for 049.

And just because the walk to the cabinet is 780m doesn't mean the cable length is that. Only wya to find would be looking at Chorus plans which aren't publicly available.



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  Reply # 854409 12-Jul-2013 15:00
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Thanks - you should have mail!

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  Reply # 854444 12-Jul-2013 15:57
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Map distance from a cabinet or exchange means very little as you have no idea how the copper is routed to you. With a sync speed like you have you'd be very marginal.

The Chorus coverage map will give you a pretty good indication if you're capable of getting VDSL2, but a prequalification done by an ISP is the only definitive way to know.



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  Reply # 854469 12-Jul-2013 16:47
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If the overhead wire needs replacing - thick double insulated twisted copper - who pays for that on a shared drive? Is it part of the $100 install fee?

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  Reply # 854470 12-Jul-2013 16:49
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Chorus will replace it free of charge under a fault. It is their network and they own that piece of wire right up to the ETP or first jackpoint.



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  Reply # 854473 12-Jul-2013 16:53
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does upgrading to VDSL and it not being that fast count as a fault? I called them and they suggested 20-21megs as a likely speed so with new style overhead wires it would likely be faster?

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  Reply # 854477 12-Jul-2013 17:11
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Well you haven't posted line stats like PeterReader asked ad speedtest results are just not useful at all so we don't really know the state of your connection.
I think the Chorus standard is a down speed of 15Mbps so might be tricky to get a fault logged but at the end of the day having an 049 service lead means you will get the most out of your connection. I remember years ago when VDSL had just started to be rolled out they talked about shielded aerial leads due to AM interference but not sure if anything actually came of that.



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  Reply # 854490 12-Jul-2013 17:56
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Here are the stats - have a Draktek 120 in bridge mode so it took a little messing to get them
> adsl status --------------------------- ATU-R Info (hw: annex A, f/w: annex A) -----------
DSL Modulation : ADSL2+(G.992.5)
State : SHOWTIME
DS Actual Rate : 15881122 bps US Actual Rate : 1240000 bps
DS Attainable Rate : 15660000 bps US Attainable Rate : 310 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 160 US Interleave Depth : 1
NE Current Attenuation : 12 dB Cur SNR Margin : 12 dB
DS actual PSD : 18. 8 dB US actual PSD : 12. 5 dB
ADSL Firmware Version : 321311_A
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 4 dB Far SNR Margin : 12 dB
CO ITU Version[0] : 0000494b CO ITU Version[1] : 00004e53
DSLAM CHIPSET VENDOR :

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  Reply # 854520 12-Jul-2013 18:53
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re OP, you should expect to be declined by chorus

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  Reply # 854521 12-Jul-2013 18:53
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(aka the curse of being a geek)



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  Reply # 854522 12-Jul-2013 18:55
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OP?

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  Reply # 854526 12-Jul-2013 19:08
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sheppy: OP?


Original Poster.. aka you :)

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  Reply # 854527 12-Jul-2013 19:09
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sheppy: OP?


You. Original Poster.

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