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gjm



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Topic # 126941 24-Jul-2013 16:57
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Checking on the Chorus map, as well as Snap's availability checker I am literally one house away from being able to get VDSL. As it stands, the current zone Im in is not even scheduled for UFB. Is there any easy wiring changes Chorus could do to get me on the Exchange that is providing VDSL...my download and upload speeds are really depressing me, esp since the other guys at work are all getting fiber.

So close yet so far... http://prntscr.com/1h6yxn




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  Reply # 865212 24-Jul-2013 16:57
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  Reply # 865222 24-Jul-2013 17:03
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Depends on which way the cable goes. You might be 15 houses away.

I thought I was 100-200m outside the range, but I'm actually 700m beyond as my cable heads past my street then back again.

Post your current line stats.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


gjm



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  Reply # 865227 24-Jul-2013 17:13
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Current line stats

http://prntscr.com/1h710i

E
dited to try and use BB code for linnk




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SCM

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  Reply # 865502 25-Jul-2013 07:04
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Dude, your first image shown contains No useful info to actually be able to help you, we can all post images of our own property but it helps no one unless we can actually see what exchange/cabinet we are connected via.;
The second image shows an attenuation which will fail your VDSL application, Get a Master Filter installed and clean up your house wiring...




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gjm



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  Reply # 865506 25-Jul-2013 07:10
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Ok, so how do I know which cabinet or exchange im on?

I have a master filter, coffebaron installed it.




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SCM

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  Reply # 865510 25-Jul-2013 07:22
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Dude, you have more posts than I have, by now you should know your way to http://www.chorus.co.nz/maps
Master filter installed by coffebaron = your house wiring should be at it's optimum, But once again you should have mentioned it, it makes a huge deference...
Give us the output from the Chorus Maps, IE: are you on exchange or cabinet, & who is your current ISP? Could it be some kind of mid span injection going on here?




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gjm



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  Reply # 865551 25-Jul-2013 08:32
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Might be going blind but dont see anything on that map that shows me if Im on a cabinet or exchange or where any of them are located.




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SCM

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  Reply # 865602 25-Jul-2013 09:34
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Just enter your address in to it, it will show you on the right hand side of the page your connection details.. or PM a trusted member and they can do the same and reply back here.

Who is your ISP?




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  Reply # 865609 25-Jul-2013 09:38
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If you already have a master splitter from coffeebaron, and you *still* have speeds that poor and attenuation that high, changes are you are way outside VDSL reach form your cabinet.




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  Reply # 865613 25-Jul-2013 09:43
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gjm: Might be going blind but dont see anything on that map that shows me if Im on a cabinet or exchange or where any of them are located.


Those maps are pretty crap, I don't see that info as well. I got a list and just worked out where in the hell some cabinets are, as to where I am connected, the answer from orcon is:"You are definately connected to the exchange in Stredwick drive but I don't have the access to check so maybe you are not really connected to the exchange... Hard to say"



gjm



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  Reply # 865663 25-Jul-2013 10:18
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Talked with my ISP and sounds like Im screwed for now. Thanks for the responses.




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  Reply # 865667 25-Jul-2013 10:21
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Did you get your ISP to do a check on your line from their end? They have access to tools at their which show a lot more information about the line than we can see...




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  Reply # 865700 25-Jul-2013 10:57
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I agree those maps are [expletive], everyone on here keeps saying to check them for info on what cabinet/exchange/etc your on but all it shows is what colour blob your in, not where the exchange/cabinet/etc is and certainly nothing that looks like specific connection details. Unless you mean the vague 'you're in this blob' details.

Sorry, don't let me hijack the thread; carry on.

SCM

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  Reply # 865705 25-Jul-2013 11:00
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You could try http://bcc.telecomwholesale.co.nz/ but it aint updated...




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  Reply # 865732 25-Jul-2013 11:39
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SCM: You could try http://bcc.telecomwholesale.co.nz/ but it aint updated...


Before anyone else clicks that link and gets the same problems I did:

Inphinity:
PaulBags:
nickb800: I couldn't see anything at those second set of coordinates. If you go to http://bcc.telecomwholesale.co.nz/
and search for your address, then it should tell you what cabinet you
are on (e.g. ABC/DE) and that code should be on the front on the
physical cabinet in black on yellow lettering (although the first
cabinet that you linked to doesnt appear to have that). You might need
to go for a drive to actually see that detail on the cabinet
All that pages has is a link to http://www.chorus.co.nz/maps , which doesn't tell you what your connected to.
add the trailing / to the URL, so as written - http://bcc.telecomwholesale.co.nz/


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