Have a master filter, but think I need a filter now?

Forums › New Zealand Broadband › Have a master filter, but think I need a filter now?

pstar008

362 posts

Ultimate Geek

#139339 5-Feb-2014 14:54

Have a master filter installed, but was using Naked DSL, so it is probably not needed for Naked DSL anyway.

Now back to Broadband bundle with phone line now, seems my speed dropped a little, and I can have phone signal in the same jack with my ADSL jack (as I connected the phone and it can make phone call fine), so I think therefor that particular jack still need a filter for some reason otherwise the phone signal still going to interfere with ADSL signal?

For completeness, I just switched to Telecom with ADSL2+ plan, was using Slingshot with Naked DSL.

PeterReader

6018 posts

Uber Geek

Trusted

Geekzone

Lifetime subscriber

#980715 5-Feb-2014 14:54

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

These links are referral codes: Sharesies | Mighty Ape

Bung

6477 posts

Uber Geek

Subscriber

#980748 5-Feb-2014 15:19

With a master filter you have one data jack connected directly to line and other jacks are connected via the filter. A phone will work in any jack but should be connected to a filtered jack. Do you have more than 1 jack?

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#980750 5-Feb-2014 15:20

you should be using a separate jack for your phone.

if you were on slingshots own gear, a change in speeds is to be expected, as would be one if your on chorus gear with a different line profile set. (i suspect telecom and slingshot default to different profiles.)

the main thing about having a central filter installed, is it removes the possibility of inflictions from other jackpoints, often with a fresh line ran to the dsl jackpoint.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

Ragnor

8218 posts

Uber Geek

Trusted

#980753 5-Feb-2014 15:25

Phone will work on your DSL jack but should not be used on that jack as it defeats the point of filtering the phones away from the DSL line/jack, eg:

Ragnor

8218 posts

Uber Geek

Trusted

#980770 5-Feb-2014 15:28

hio77:

if you were on slingshots own gear, a change in speeds is to be expected, as would be one if your on chorus gear with a different line profile set. (i suspect telecom and slingshot default to different profiles.)

Yes if you were on Slingshot Better Network (or whatever they call it now) you were on Slingshot equipment in the exchange, Slingshot use a more aggressive line profile that Chorus do. Telecom uses Chorus equipment.

pstar008

362 posts

Ultimate Geek

#980772 5-Feb-2014 15:32

Ragnor: Phone will work on your DSL jack but should not be used on that jack as it defeats the point of filtering the phones away from the DSL line/jack, eg:

From thise picture, if the jack point my ADSL connected still have digital signal means it still need a splitter?

pstar008

362 posts

Ultimate Geek

#980774 5-Feb-2014 15:33

Bung: With a master filter you have one data jack connected directly to line and other jacks are connected via the filter. A phone will work in any jack but should be connected to a filtered jack. Do you have more than 1 jack?

Yes, more than one jacks, and a couples I tried don't have ADSL signal at all.

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

pstar008

362 posts

Ultimate Geek

#980777 5-Feb-2014 15:37

Ragnor:
hio77:

if you were on slingshots own gear, a change in speeds is to be expected, as would be one if your on chorus gear with a different line profile set. (i suspect telecom and slingshot default to different profiles.)

Yes if you were on Slingshot Better Network (or whatever they call it now) you were on Slingshot equipment in the exchange, Slingshot use a more aggressive line profile that Chorus do. Telecom uses Chorus equipment.

Yes, did changed to Telecom modem, I was using a Tp-Link Modem for Slingshot, now using Telecom one as it has build-in wireless N. Speed wise not much improvement.

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#980787 5-Feb-2014 15:48

pstar008:
Bung: With a master filter you have one data jack connected directly to line and other jacks are connected via the filter. A phone will work in any jack but should be connected to a filtered jack. Do you have more than 1 jack?

Yes, more than one jacks, and a couples I tried don't have ADSL signal at all.

that sounds like the filter is installed correctly then.

no a spitter isnt needed. a "splitter" does the same thing as a central filter for the most part.

pstar008:
Ragnor:
hio77:

if you were on slingshots own gear, a change in speeds is to be expected, as would be one if your on chorus gear with a different line profile set. (i suspect telecom and slingshot default to different profiles.)

Yes if you were on Slingshot Better Network (or whatever they call it now) you were on Slingshot equipment in the exchange, Slingshot use a more aggressive line profile that Chorus do. Telecom uses Chorus equipment.

Yes, did changed to Telecom modem, I was using a Tp-Link Modem for Slingshot, now using Telecom one as it has build-in wireless N. Speed wise not much improvement.

referring to the equipment in the cabinet/exchange not your physical hardware.

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

pstar008

362 posts

Ultimate Geek

#980788 5-Feb-2014 15:52

hio77:

referring to the equipment in the cabinet/exchange not your physical hardware.

I am thinking because the exchange profile are different, it might be the connection parameter are different on my ADSL moderm, yes, no?

coffeebaron

6231 posts

Uber Geek

Trusted

Lifetime subscriber

#980794 5-Feb-2014 15:54

@pstar008 was that your text I received last night? Flick me a PM, or another text with your address. I think I did your master filter install, just not 100% sure where.
Cheers

Rural IT and Broadband support.

Broadband troubleshooting and master filter installs.
Starlink installer - one month free: https://www.starlink.com/?referral=RC-32845-88860-71
Wi-Fi and networking
Cel-Fi supply and installer - boost your mobile phone coverage legally

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com

hio77

12999 posts

Uber Geek

ID Verified

Trusted

Lizard Networks

#980795 5-Feb-2014 15:54

pstar008:
hio77:

referring to the equipment in the cabinet/exchange not your physical hardware.

I am thinking because the exchange profile are different, it might be the connection parameter are different on my ADSL moderm, yes, no?

both you using different hardware on your end syncing differently, and your line profile itself would account for differences.

we cant really punt at the details of your line until we know what sort of a drop you are having (for all we know, you lost a few minor KB/s..)

#include <std_disclaimer>

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

pstar008

362 posts

Ultimate Geek

#980807 5-Feb-2014 16:17

hio77:
pstar008:
hio77:

referring to the equipment in the cabinet/exchange not your physical hardware.

I am thinking because the exchange profile are different, it might be the connection parameter are different on my ADSL moderm, yes, no?

both you using different hardware on your end syncing differently, and your line profile itself would account for differences.

we cant really punt at the details of your line until we know what sort of a drop you are having (for all we know, you lost a few minor KB/s..)

yeah, both changed, so now it really hard to tell what the difference myself. But for some reason, I got a speed bump (download from 11-12M to 15M I think) about two weeks ago after Telecom confirmed my switch by the actually switch is due to yesterday. But yesterday, after I have phone line activated from Naked DSL, connections seems slow doing web browsing, and some computer on the house loss DNS.

The difference between Tp-link and Telecome supplied modem are indeed not that significant, and the download speed are often fluctuant, the only difference I noticed/can recall now is that TP-link with Slingshot account I always got unlink speed of 997, but Telecom modem and account at the same time(from later yesterday to this morning), I got little bit over 1Mb. Indeed a few KB difference :D

webwat

2036 posts

Uber Geek

Trusted

#982265 8-Feb-2014 13:30

If you really need a phone connected where your modem is, then try to find a filtered phone jack since the master filter is better than the plugin filters. If your absolutly need a phone on the ADSL jack then that phone obviously has to go on a filter.

Time to find a new industry!

pstar008

362 posts

Ultimate Geek

#982268 8-Feb-2014 13:46

webwat: If you really need a phone connected where your modem is, then try to find a filtered phone jack since the master filter is better than the plugin filters. If your absolutly need a phone on the ADSL jack then that phone obviously has to go on a filter.

I bought an adapter for the filter, then add a filter for that ADSL jack and a phone and a modem through that filter, seems fine so far. The are are no speed difference from ADSL status, the phone, I haven't make much call from phone yet.

It might be that for my speed (ADSL2+ 1M up 15.7M down), it doesn't matter much?