Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




76 posts

Master Geek


#143770 26-Apr-2014 14:38
Send private message

So I'm spending the long weekend in Taranaki on the farm and setting up an Apple TV for my brother and it's dog slow.

Some investigation shows both houses connect at about 7.6mb and there is a cabinet right near the houses, according to the old man a new cable of sorts was run to the cabinet recently I do recall the connection being closer to 2mb last year so I'm assuming the cabinet has had an upgrade.

So for a rural connection I was thinking 7.6mb is great and Apple TV / Netflix should work. Not so, browsing in General is very slow and streaming is out of the question. A speedtest from the house shows a connection anywhere between 0.9 and 1.2mb, nowhere near the connection speed.

Modem is an old telecom Thompson that only supports 802.11g so I'm replacing that, I don't think it's having any issues though. House has a master filter that was professionally installed.

So what is the likely reason for a good connection but slow throughput? Old cabinet with slow back haul? Any way to find out if it's scheduled for an upgrade (given the recent cable run).

Thanks

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
5814 posts

Uber Geek

Trusted
Geekzone
Lifetime subscriber

  #1031566 26-Apr-2014 14:38
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



19282 posts

Uber Geek
Inactive user


  #1031573 26-Apr-2014 14:41
Send private message

Check modem xDSL line stats but good chance they are connected to a Conklin that only supports ADSL1 with 2 E1's for Back haul shared with all other users connected to the Conklin

Cable run could be a fibre run to the local school or hospital not to the Conklin

 
 
 
 




76 posts

Master Geek


  #1031575 26-Apr-2014 14:43
Send private message

Thanks, I can see it's connected at g992.1 so adsl1... What's an e1 worth in throughput, 2mb or so?

19282 posts

Uber Geek
Inactive user


  #1031576 26-Apr-2014 14:45
Send private message

Single E1 is just over 2Mbps and good chance it only has 2 or maybe max 4 but then that is shared with all users connected to that cabinet / conklin



76 posts

Master Geek


  #1031578 26-Apr-2014 14:48
Send private message

Ouch, no wonder it's crawling.

Interestingly the school is closer to the main road than this house / cabinet so the cable upgrade wouldn't have been for that. I wonder if they are scheduled for some sort of back haul upgrade, apparently the conduit they were laying was bright green if that means anything (or is just the regular conduit they use all over).

19282 posts

Uber Geek
Inactive user


  #1031579 26-Apr-2014 14:50
Send private message

What part of Taranaki?



76 posts

Master Geek


  #1031580 26-Apr-2014 14:51
Send private message

Hukatere road, just between Patea and Waverley

 
 
 
 


1948 posts

Uber Geek
Inactive user


  #1031600 26-Apr-2014 15:11
Send private message

Send me an email "pl at Telecom.Co.NZ" if you are with Telecom.. and I can tell you the story. But it sounds like you are on a conklin with limited backhaul.



76 posts

Master Geek


  #1031606 26-Apr-2014 15:28
Send private message

Thanks Paul, email sent.

Cheers

19282 posts

Uber Geek
Inactive user


#1031607 26-Apr-2014 15:29
Send private message

shall0w: Thanks Paul, email sent.

Cheers


Close it's Peter



76 posts

Master Geek


  #1031608 26-Apr-2014 15:30
Send private message

Hah oops my mistake... Not sure where I got Paul from

19282 posts

Uber Geek
Inactive user


  #1031609 26-Apr-2014 15:32
Send private message

They both start with P



76 posts

Master Geek


  #1031611 26-Apr-2014 15:33
Send private message

Yep but I even have an email in my inbox with Peter on it... Rookie mistake!

/dev/null
9333 posts

Uber Geek

Moderator
Trusted
Lifetime subscriber

  #1031614 26-Apr-2014 15:41
Send private message

You're on a Conklin and there are no upgrades planned in your area.






76 posts

Master Geek


  #1032349 28-Apr-2014 08:55
Send private message

Thanks, guess it's bad luck for the parents then... I wonder what cable they ran?

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

OPPO Find X2 Lite brings flagship features to mid-range 5G smartphone
Posted 29-May-2020 12:52


Sony introduces the digital camera ZV-1 for content creators
Posted 27-May-2020 12:47


Samsung Announces 2020 QLED TV Range
Posted 20-May-2020 16:29


D-Link A/NZ launches AI-Powered body temperature measuring system
Posted 20-May-2020 16:22


NortonLifeLock Online Banking Protection now available for New Zealand banks
Posted 20-May-2020 16:14


SD Express delivers new gigabyte speeds for SD memory cards
Posted 20-May-2020 15:00


D-Link A/NZ launches Nuclias cloud managed network solution hosted in Australia
Posted 11-May-2020 17:53


Logitech introduces new video streaming solution for home studios
Posted 11-May-2020 17:48


Next generation Volvo cars to be powered by Luminar LiDAR technology
Posted 7-May-2020 13:56


D-Link A/NZ launches Wi-Fi Certified EasyMesh system
Posted 7-May-2020 13:51


Spark teams up with Microsoft to bring Xbox All Access to New Zealand
Posted 7-May-2020 13:01


Microsoft plans to establish its first datacenter region in New Zealand
Posted 6-May-2020 11:35


Genesis School-gen has joined forces with Mind Lab Kids
Posted 1-May-2020 12:53


Malwarebytes expands into privacy with fast, frictionless VPN
Posted 30-Apr-2020 16:06


Kordia to donate TV airtime on Channel 200 to community groups
Posted 30-Apr-2020 16:00



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.