Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Forums › New Zealand Broadband › Guaranteed minimum bandwidth on ADSL ?

xpd



Chief Trash Bandit
9150 posts

Uber Geek
+1 received by user: 1443

Mod Emeritus
Trusted
Lifetime subscriber

Topic # 146747 28-May-2014 09:10
Send private message

Lets say I have an ADSL line into my home/office, gets decent connection rates and everything works well. Then my ISP offers me a guaranteed minimum bandwidth of 2Mbps for $xxx a month.

Its ADSL - I thought it was best effort and nothing could be guaranteed ? Fine, they can assign me that bandwidth but what if my line rate drops and theres no way I can reach that "minimum" anymore ?

Trying to get my head around some things showing on some ISP bills Ive been given to look after..... 




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    

Filter this topic showing only the reply marked as answer Create new topic
5576 posts

Uber Geek
+1 received by user: 252

Trusted
Geekzone
Lifetime subscriber

  Reply # 1054758 28-May-2014 09:10
Send private message

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

xpd



Chief Trash Bandit
9150 posts

Uber Geek
+1 received by user: 1443

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 1054790 28-May-2014 09:23
Send private message

Meh... ignore this.... Unless ADSL is now capable of giving 5Mbps+ upload speeds, someones given me the wrong information on our accounts - there goes my day now, trying to sort out this mess :-p




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-xxxx @ x.xxGHz  16GB RAM  Win 10 pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.    

 
 
 
 


3344 posts

Uber Geek
+1 received by user: 1089

Trusted
Vocus

  Reply # 1054817 28-May-2014 09:47
Send private message

Sounds like they want to sell you an HSNS service or similar.  Have a chat and find out what they're on about.

1948 posts

Uber Geek
+1 received by user: 469
Inactive user


  Reply # 1055284 28-May-2014 17:48
Send private message

You can get CIR on EUBA connections if you are prepared to pay for them. And now we see with Chorus and their new non-CFH UFB offerings they are offering far greater CIRs on connections for a price.

Filter this topic showing only the reply marked as answer Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron


Updates »

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.