Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


2480 posts

Uber Geek
+1 received by user: 679


Topic # 148521 21-Jun-2014 17:04
Send private message

Hey all...

As many have heard, I live fairly rural and have. 4.7km link to an oversubscribed exchange. Neighbours have been port waiting for about a year already.

Selling my house to a mate and wondering how I can hand over my phone/broadband account to them so they don't have to port-wait too. I know I could just do a direct deal with them, but don't want the hassle of 'invoicing' a pal for calls made.

Is there a way to just change the name of an account and then change billing details?

Bonus would be they'd still be able to redirect my calls in the years to come as I'm changing regain an can't take my number too (unless a VOIP plan can do this?)

Filter this topic showing only the reply marked as answer Create new topic
Meow
7906 posts

Uber Geek
+1 received by user: 3929

Moderator
Trusted
Lifetime subscriber

  Reply # 1071828 21-Jun-2014 18:05
One person supports this post
Send private message

Do a change of ownership on your broadband to them + port the number out to VoIP giving them Naked ADSL.




36 posts

Geek
+1 received by user: 16


  Reply # 1071834 21-Jun-2014 18:23
One person supports this post
Send private message

The short answer is you can't transfer the broadband to the other person in a port waiter area as this is deemed as queue jumping which is against regulations, and by asking the ISP to do this you are putting them in danger of a fine as they have denied the next person in line a broadband connection.

4453 posts

Uber Geek
+1 received by user: 843

Trusted
Lifetime subscriber

  Reply # 1071838 21-Jun-2014 18:30
Send private message

Just request for the account name to change.





36 posts

Geek
+1 received by user: 16


  Reply # 1071842 21-Jun-2014 18:44
One person supports this post
Send private message

nakedmolerat: Just request for the account name to change.


Even a name chnage is out, again it is queue jumping.

6063 posts

Uber Geek
+1 received by user: 1831

Trusted

  Reply # 1071870 21-Jun-2014 20:39
One person supports this post
Send private message

Tk421nz:
nakedmolerat: Just request for the account name to change.


Even a name chnage is out, again it is queue jumping.


Sounds like you are in a queue for xDSL Tk421nz?

Yes, Call you ISP and say i want to change my account holder to my flat mate or something.




 


5261 posts

Uber Geek
+1 received by user: 2277

Trusted
Lifetime subscriber

  Reply # 1071876 21-Jun-2014 21:05
One person supports this post
Send private message

Yup, a change of account name or churn to other provider should do it.




Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour

 

Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com




2480 posts

Uber Geek
+1 received by user: 679


  Reply # 1071878 21-Jun-2014 21:14
Send private message

Thanks for the quick replies guys...
So basically, if the ISP takes a chance at someone objecting to the account change that's their risk and since I have passed on the account there's no worries at my end.

910 posts

Ultimate Geek
+1 received by user: 595

Trusted

  Reply # 1071880 21-Jun-2014 21:23
One person supports this post
Send private message

PhantomNVD: Thanks for the quick replies guys...
So basically, if the ISP takes a chance at someone objecting to the account change that's their risk and since I have passed on the account there's no worries at my end.


From an ISP point of view, A change of ownership is simply a change in the billing system. Chorus aren't notified as the connection stays active.

3237 posts

Uber Geek
+1 received by user: 633

Trusted

  Reply # 1073799 24-Jun-2014 23:46
One person supports this post
Send private message

The ISP is not required to relinquish the connection, its up to them how they do it.
A name change would be the typical answer to this issue.

However you need to think about the business aspect of it

Will you still be the liable person for any unpaid bills?
Will they need to run a credit check on the new account holder's name before changing it?

We do this all the time whenever someone moves out of a house and new people move in. Since we are the only internet provider in an area, it actually saves us money from having to go out, pull down a radio dish, then install a new one a few weeks later.

 

However a bigger ISP with many staff all following procedure might think differently.

So yeah - change the account, but make sure you are no longer the liable person.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.