ihug's network status page says users might have trouble connecting, and get slow speeds once connected. I've been having problems for a week or two, the message has been up for at least a few days.
Have any other ihug user's experienced these problems? And, of more interest, are any customers of other ISPs having similar problems?
ihug has said that they think it is a Telecom problem, but I don't see any mention of issues on other ISPs network status pages which I would have expected.
My original problem was lots of errors on the dsl line... header error check failures, crc failures, successful RS corrections, and failed RS correction attempts. The noise margin was highly variable so I figure there was intermittent interference.
Consequently I was getting 80KiB/s on average, if I was lucky, and lots of hung connections.
Ultimately a dsl tech came and checked the house, no problems. Then gave me a new port at the exchange, a bigger better faster one. That seems to have reduced the errors a great deal, but I still get some. I've even bought a new modem in case that was a problem, a Dynalink ADSL2+, it connects faster than my old Nokia M1122 but still gets errors.
On the new port I'm getting 120KiB/s on average, but I don't know whether that's more line trouble or a problem with ihug, or in the bowels of Telecom.
At the moment I'm getting about 1 error/second that the RS can deal with, but often it's far far worse with lots of uncorrectable errors. Anybody have an idea what 'acceptable' error rates are? Any advice on what I can check?
I've got a good strong connection it seems:
Statistics Downstream Upstream
Line Rate 5632 Kbps 160 Kbps
Attainable Line Rate 6144 Kbps 1084 Kbps
Noise Margin 12.4 dB 24.0 dB
Line Attenuation 43.0 dB 25.0 dB
Output Power 19.8 dBm 0.2 dBm
Thanks
Bob
Trusted
Mod Emeritus
Spark
