I am new on these forums. I have been having trouble with high packet loss out of auckland. Here are my ping test results to auckland (I live in auckland)

and here are my results to sydney

and Tauranga

My isp is telecom and I am on the unlimited plan on ADSL2, strangely the upload and download speed are not much if at all.

Online gaming is unplayable, but videos and webpages load fine.
Any idea if the issue is with telecom? (I haven't heard anyone else having this issue)