"Rural Broadband Neglected" TrueNet survey results

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cokeman2

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#150487 24-Jul-2014 12:55

i am not surprised of there survey results as i ( and many other users ) have been saying this for years on here.... what will they do to fix this issue? personal i think they do nothing as its poor business sense to spend thousands on just few hundred customers so yes we have been neglected and it probably stay like this for many years to come....

quoted from article :

Rural Broadband Neglected
"TrueNet measures broadband in both urban and rural locations. Standard (Full Speed) Rural ADSL speed performance has declined in the last 2.5 years while at the same time Urban ADSL performance has increased markedly. Rural broadband users see their speed drop in the evenings to just 82% of the speed the connection is capable of. This will often mean websites do not download, files take a long time to appear, or even fail to be delivered due to timeouts."

https://www.truenet.co.nz/articles/rural-broadband-users-are-they-missing-out

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PeterReader

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#1094901 24-Jul-2014 12:55

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

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sbiddle

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#1094911 24-Jul-2014 12:59

For some people it's an unfortunate situation to be in. For others it's a situation where some people are either oblivious to (or don't want to) move to the RBI wireless solution that's being provided for them.

NZCrusader

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#1094989 24-Jul-2014 14:22

sbiddle: For some people it's an unfortunate situation to be in. For others it's a situation where some people are either oblivious to (or don't want to) move to the RBI wireless solution that's being provided for them.

I think its more the low data caps that are off putting.

Either way, slow speeds or small data caps are going to be an issue.
If an adequate balanced is reached which appeals to consumers, then they will switch.

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cokeman2

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#1094994 24-Jul-2014 14:31

thanks for the reply

since i have gone to NO 8 wireless bout a month ago my daughter been going threw 3GB a day on just you tube videos since everything is twice as fast , with only 100gb there biggest plan its not going to last long ....i told her not to watch in hd got it set to 480p sumtimes just jumps to hd :( ...bigger caps will go long way or unlimited will help

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hio77

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#1095002 24-Jul-2014 14:50

cokeman2: thanks for the reply

since i have gone to NO 8 wireless bout a month ago my daughter been going threw 3GB a day on just you tube videos since everything is twice as fast , with only 100gb there biggest plan its not going to last long ....i told her not to watch in hd got it set to 480p sumtimes just jumps to hd :( ...bigger caps will go long way or unlimited will help

there are extensions for most browers to help with this..

youtube will default to increasing the stream quality where possible by default, i personally make use of these to force best quality, as the up-scale detection is too slow for a faster connection and you tend to watch the first bulk in default (480P IIRC)..

im a pretty avid gamer, stream alot in max quality and do my fair share of downloading, surprisingly when I moved to a faster connection I started using less data on average (ofcourse after the first few months of going at it heavy).

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wellygary

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#1095012 24-Jul-2014 15:06

cokeman2: thanks for the reply

since i have gone to NO 8 wireless bout a month ago my daughter been going threw 3GB a day on just you tube videos since everything is twice as fast , with only 100gb there biggest plan its not going to last long ....i told her not to watch in hd got it set to 480p sumtimes just jumps to hd :( ...bigger caps will go long way or unlimited will help

Stick a jar on her desk and get her to put in $2 a day for any overage :)

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mattwnz

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#1095014 24-Jul-2014 15:13

wellygary:
cokeman2: thanks for the reply

since i have gone to NO 8 wireless bout a month ago my daughter been going threw 3GB a day on just you tube videos since everything is twice as fast , with only 100gb there biggest plan its not going to last long ....i told her not to watch in hd got it set to 480p sumtimes just jumps to hd :( ...bigger caps will go long way or unlimited will help

Stick a jar on her desk and get her to put in $2 a day for any overage :)

Some RBI providers look to charge $5 per 1GB over. So that would be $15 per day, doubt they could afford that. Really they need to bring the dataprices down or increase the caps. The speed isn't great anyway. I guess the argument of reducing the caps would result in the network becoming more busy and slower for everyone, but that would mean that capacity would need to increase. I think that rural users have got a bad deal.

hio77

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#1095032 24-Jul-2014 15:47

mattwnz:

Some RBI providers look to charge $5 per 1GB over. So that would be $15 per day, doubt they could afford that. Really they need to bring the dataprices down or increase the caps. The speed isn't great anyway. I guess the argument of reducing the caps would result in the network becoming more busy and slower for everyone, but that would mean that capacity would need to increase. I think that rural users have got a bad deal.

while getting slightly off track.. this brings an interesting point that is a very real possibility to look at if the same data is constantly being pulled, sticking a caching system on the connection. take for example, my teenage sister, whenever i go visit constantly on youtube listening to the same playlist of songs on their rural line.

this is where caching could prove highly useful, not to mention common sites would become far more "snappier"

although on another scale all together, was recently on a rural line for a small scale lan event (about 18 people) sharing a 6/0.7 conklin connection, to save data and make the connection partially usable (at that level of computers, a network disruption causing steam to loose connection can leave reconnection taking upwards of an hour assuming someone hammers the line).

We too two approaches here, firstly an aggressive squid cache and secondly (and more to the point of event requirements rather than your average home..) a nginx reverse proxy setup on steampipe content servers.

before leaving, took a snap of the routers interface, showing there was a good 56% saving on data downsteam (this was about 75% before the Dota 2 TI steam that night, go figure on that putting a hike in the stats.)

further ontop of that, although i dont have a screenshot of it, the nginx server did 300MB download and nearing 60GB up (precached a fair few games before leaving my connection that morning though.)

all in all, what this did, is took a generally unusable connection for such an event, and made it manageable (throughout the night, there were things caught onto such as windows updates dns records being voided to help stability.)

if this was an RBI connection, im sure the savings of 2GB (plus untold amounts of savings on the steam server) would have been quite an improvement - enough to the point that considerations of a permanent setup is being considered.

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wellygary

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#1095054 24-Jul-2014 16:27

mattwnz: The speed isn't great anyway. I guess the argument of reducing the caps would result in the network becoming more busy and slower for everyone, but that would mean that capacity would need to increase. I think that rural users have got a bad deal.

Wait until 700Mhz 4G RBI starts to roll out, then come back and say rural has a bed deal

Athlonite

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#1095058 24-Jul-2014 16:45

wellygary:
mattwnz: The speed isn't great anyway. I guess the argument of reducing the caps would result in the network becoming more busy and slower for everyone, but that would mean that capacity would need to increase. I think that rural users have got a bad deal.

Wait until 700Mhz 4G RBI starts to roll out, then come back and say rural has a bed deal

They'll probably just charge more for the pleasure of using it so either way screwed if you do and screwed if you don't better speed is meaningless unless data caps grow aswell and prices drop too

hio77

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#1095145 24-Jul-2014 19:11

forgot to toss this in before, heres a smokeping (excuse the high base rate, my closer probes are acting up a little.) on my parents rural line, poor thing gets the crap kicked out of it almost constantly..

since moving to unlimited, that connections been almost pegged, by my calculations at 1mbit average over the whole month, or about 10GB a day. (260GB since the 1st.)

this is on a line that syncs at about 1.5~1.8/0.7 depending on the day (with bad days dropping down to 1mbit)

thankfully, this line in particular isnt on a conklin... but it goes to show, how easy hammered rural connections can be.

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cokeman2

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#1095148 24-Jul-2014 19:13

Athlonite:
wellygary:
mattwnz: The speed isn't great anyway. I guess the argument of reducing the caps would result in the network becoming more busy and slower for everyone, but that would mean that capacity would need to increase. I think that rural users have got a bad deal.

Wait until 700Mhz 4G RBI starts to roll out, then come back and say rural has a bed deal

They'll probably just charge more for the pleasure of using it so either way screwed if you do and screwed if you don't better speed is meaningless unless data caps grow as well and prices drop too

pretty much said it in one line...... wanting bigger data caps on mobile networks be a treat watching on demand tv with out worrying bout data..... caps are holding everything back, for a true mobile experience (slightly of topic lol)

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nellyt

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#1098573 30-Jul-2014 13:28

cokeman2:
Rural broadband users see their speed drop in the evenings to just 82% of the speed the connection is capable of.

82% of connection speed. I wish I was that lucky.

My modem syncs at about 5Mbps and I happily achieve that in the quiet hours.
Peak time in the evening and I am lucky if I get 500kbps ... that's less than 10% of the lines capacity.

hio77

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#1098629 30-Jul-2014 15:04

nellyt:
cokeman2:
Rural broadband users see their speed drop in the evenings to just 82% of the speed the connection is capable of.

82% of connection speed. I wish I was that lucky.

My modem syncs at about 5Mbps and I happily achieve that in the quiet hours.
Peak time in the evening and I am lucky if I get 500kbps ... that's less than 10% of the lines capacity.

worth looking at, thats exactly the case of the line i detailed for a caching solution.

while the endgame is very minor (what you dont use, those sharing the uplink with you are likely going to suck that up), but its still doing something to help out and could potentially put rockets on some of your usage.

regardless, heres hoping you have a RBI cabinet upgrade at some point!

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