Hey guys,

I have a pretty weird issue with my internet connection at the moment...

First a little bit of Backgroung:
I live in Birkdale (connected to an exchange, not a cabinet) on ADSL2+

I have lived in the house for just over two years and I installed a master splitter right after I moved in. I have had a pretty stable connection since then. (speed around 8-9 Mbps)

I have noticed a couple of days ago that internet was slow. I looked up the stats page on the modem and it said the rate was something like 1300kbps.... Quite a difference!
Rebooted the modem and that didn't change anything.

When I tried to call Slingshot to talk to them about it, I saw my stats page refresh and be blank for a while and then came back up with more normal numbers (~8000kbps)

Then the speed was all good until some time later when the same thing happened. I can consistently get the speed back up by making an outgoing phone call?

I have called Slingshot and obviously they want me to do all sorts of test with my modem and phone, etc.. I unplugged the phone and the issue still came back. And I also reset the modem with no luck.

I also noticed that the phone line is sometimes noisy when I speak on the phone

Would anyone have any idea about where I should look? Dodgy master splitter? Dodgy line outside the house?

Any help would be greatly appreciated

Thanks,

Guillaume