Latest Truenet Report

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NonprayingMantis

6434 posts

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#152139 17-Sep-2014 13:29

out today, FWIW,

https://www.truenet.co.nz/articles/august-2104-broadband-report

"In August, new entrant Spark blitzed the TrueNet UFB fibre results with a sizzling best for International file download speeds to Sydney, along with the quickest times to download both New Zealand and Australian Live webpages. Bigpipe, was easily the best performer for DSL File Download Speed, maintaining hourly peaktime speed to within 99% of the off-peak speed. Our report on upload speed compares fibre performance of ISPs for the first time, with Snap in first place achieving better than 45Mb/s at all times."

Summary version (excluding iiNet since they are an Ozzie ISP)

Best UFB = Spark for least congestion, Spark for fastest webpage downloads
Best VDSL = Orcon for least congestion, Orcon/VF for fastest webpage downloads
Best ADSL = Bigpipe for least Congestion, Bigpipe/Flip for fastest webpage downloads

Worst UFB = Orcon for most congestion, Snap for slowest Webpage downloads
Worst VDSL= Slingshot for most congestion, Spark for slowest webpage downloads
Worst ADSL= Slingshot for most congestion, Vodafone for slowest webpage downloads

(these tests are all for urban broadband, so presumably exclude most conklins, buba connections etc)

The differences between top three don't tend to be very much, but the differences between first and last is quite substantial in most cases.

what do you guys think?

PeterReader

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Geekzone

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#1130657 17-Sep-2014 13:29

Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

If you are posting regarding DSL speeds please check that

- you have reset your modem and router

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

- you are not being throttled by your ISP due to going over the monthly cap

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

- you read this topic and follow the instructions there.

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

- Your ISP and plan

- Type of connection (ADSL, ADSL2, VDSL)

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

- Your general location (or street)

- If you are rural or urban

- If you know your connection is to an exchange, cabinet or conklin

- If your connection is to a ULL or wholesale service

- If you have done an isolation test as per the link above

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

I recommend you read these two blog posts:

- Is your premises phone wiring impacting your broadband performance? (very technical)

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

insane

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#1130691 17-Sep-2014 14:00

I'm not surprised by the SPARK speed results. I'm on BigPipe's UFB trial and it's REALLY fast!

sbiddle

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Biddle Corp

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#1130695 17-Sep-2014 14:03

insane: I'm not surprised by the SPARK speed results. I'm on BigPipe's UFB trial and it's REALLY fast!

Do they actually share any infrastructure though? My understanding was it was a completely new network.

BigPipeNZ

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BigPipe

#1130696 17-Sep-2014 14:07

sbiddle:
insane: I'm not surprised by the SPARK speed results. I'm on BigPipe's UFB trial and it's REALLY fast!

Do they actually share any infrastructure though? My understanding was it was a completely new network.

correct. Totally separate (apart from the obvious fact of using Chorus infrastructure)

We don't have any results for VDSL or UFB because we don't have enough probes (and we haven't even launched UFB yet), but obviously we're pretty happy about the ADSL results.

bigpipe.co.nz
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https://twitter.com/BigPipeNZ

mattwnz

20164 posts

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#1130699 17-Sep-2014 14:09

Why are they calling Spark a new entrant? It is just a rebrand of telecom. I really wonder if people make decisions based on this sort of information as peoples connection is largely dictated by the quality of their physical connection and distance to the exchange.

BigPipeNZ

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BigPipe

#1130701 17-Sep-2014 14:11

mattwnz: Why are they calling Spark a new entrant? It is just a rebrand of telecom. I really wonder if people make decisions based on this sort of information as peoples connection is largely dictated by the quality of their physical connection and distance to the exchange.

It's not to do with the re-brand, it's because they hadn't reported on Spark/Telecom UFB before.

Last month only Orcon and Snap had enough UFB probes to be reported on.

bigpipe.co.nz
https://www.facebook.com/BigPipeNZ
https://twitter.com/BigPipeNZ

mattwnz

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#1130765 17-Sep-2014 15:22

BigPipeNZ:
mattwnz: Why are they calling Spark a new entrant? It is just a rebrand of telecom. I really wonder if people make decisions based on this sort of information as peoples connection is largely dictated by the quality of their physical connection and distance to the exchange.

It's not to do with the re-brand, it's because they hadn't reported on Spark/Telecom UFB before.

Last month only Orcon and Snap had enough UFB probes to be reported on.

Still not clear. They should have explained it better, rather than just calling it a 'new entrant'. To me a new entrant means an entirely new provider to the market.

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

JohnButt

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#1130923 17-Sep-2014 18:52

mattwnz:
BigPipeNZ:
mattwnz: Why are they calling Spark a new entrant? It is just a rebrand of telecom. I really wonder if people make decisions based on this sort of information as peoples connection is largely dictated by the quality of their physical connection and distance to the exchange.

It's not to do with the re-brand, it's because they hadn't reported on Spark/Telecom UFB before.

Last month only Orcon and Snap had enough UFB probes to be reported on.

Still not clear. They should have explained it better, rather than just calling it a 'new entrant'. To me a new entrant means an entirely new provider to the market.

Thanks for this - yes we messed up a bit on that so I fixed it to show "new entrant to TrueNet's fibre measurement, Spark"

https://www.truenet.co.nz/articles/august-2014-broadband-report

We hope to report the 30Mb/s service next month, but to do so we need a few more volunteers with Spark 30Mb/s fibre. We would also like a few more 100Mb/s volunteers so that we can compare the performance in different cities.

plambrechtsen

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#1130967 17-Sep-2014 19:54

JohnButt: Thanks for this - yes we messed up a bit on that so I fixed it to show "new entrant to TrueNet's fibre measurement, Spark"

https://www.truenet.co.nz/articles/august-2014-broadband-report

We hope to report the 30Mb/s service next month, but to do so we need a few more volunteers with Spark 30Mb/s fibre. We would also like a few more 100Mb/s volunteers so that we can compare the performance in different cities.

It's such a shame you explicitly exclude employees from running probes. Since I know plenty of staffers who would happily run a probe that are on the 100/50 plans throughout the country. But I understand the reasons why not, even if they do get exactly the same class of service no matter who they are (well at least on Spark they do).

What you really need to compare when on UFB is the differences between Chorus/UFF/NP & Enable. Since they are all different providers with different gear (with the exception of UFF & Enable, but their configs are slightly different).

JohnButt

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#1130972 17-Sep-2014 20:05

plambrechtsen:
JohnButt: Thanks for this - yes we messed up a bit on that so I fixed it to show "new entrant to TrueNet's fibre measurement, Spark"

https://www.truenet.co.nz/articles/august-2014-broadband-report

We hope to report the 30Mb/s service next month, but to do so we need a few more volunteers with Spark 30Mb/s fibre. We would also like a few more 100Mb/s volunteers so that we can compare the performance in different cities.

It's such a shame you explicitly exclude employees from running probes. Since I know plenty of staffers who would happily run a probe that are on the 100/50 plans throughout the country. But I understand the reasons why not, even if they do get exactly the same class of service no matter who they are (well at least on Spark they do).

What you really need to compare when on UFB is the differences between Chorus/UFF/NP & Enable. Since they are all different providers with different gear (with the exception of UFF & Enable, but their configs are slightly different).

We do compare LFC's quarterly and only last month:

https://www.truenet.co.nz/articles/july-2014-urban-broadband-report