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Mr Snotty
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Topic # 157432 1-Dec-2014 13:46
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Stuff, can you please refrain from posting these articles in future?:

Wainuiomata businessman Steve Galyer has a problem shared by many broadband users and he expects Netflix's launch in New Zealand next March will make matters worse. During the day, the performance of his copper ADSL broadband service trucks along at 5 to 6 megabits per second. However, at peak times, like after the kids come home from school until late evening, download speeds plummet to a lowly 200 kilobits.

Chorus has said the connection is not faulty and exceeds the legal requirements set out by the Commerce Commission, though it accepted the performance of its network in the area could have worsened as more people moved there and used the internet for more things.

Galyer may be better off than others battling with slow peak-time broadband. According to Chorus, services in his street should get an upgrade some time between July next year and June 2016 as a result of the Rural Broadband Initiative (RBI).


In his location there is 2 wireless internet providers promoting speeds of 5mbit+ as well as plenty of other options as well as RBI coming. Plenty of other areas worse off and more news-worthy...

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  Reply # 1186342 1-Dec-2014 13:46
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.



If you are posting regarding DSL speeds please check that



- you have reset your modem and router



- your PC (or other PCs in your LAN) is not downloading large files when you are testing


- you are not being throttled by your ISP due to going over the monthly cap



- your tests are always done on an ethernet connection to the router - do not use wireless for testing



- you read this topic and follow the instructions there.



Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:



- Your ISP and plan



- Type of connection (ADSL, ADSL2, VDSL)



- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)



- Your general location (or street)



- If you are rural or urban



- If you know your connection is to an exchange, cabinet or conklin



- If your connection is to a ULL or wholesale service



- If you have done an isolation test as per the link above



Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.



A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.



I recommend you read these two blog posts:



- Is your premises phone wiring impacting your broadband performance? (very technical)



- Are you receiving a substandard ULL ADSL2+ connection from your ISP?

I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.

Mad Scientist
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  Reply # 1186369 1-Dec-2014 13:53
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what else are they going to post? missing cats and clever dogs!

Swype on iOS is detrimental to accurate typing. Apologies in advance.


Mr Snotty
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  Reply # 1186389 1-Dec-2014 14:05
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joker97: what else are they going to post? missing cats and clever dogs!

I think this is one of the many reasons I should stop going to Stuff.

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  Reply # 1186391 1-Dec-2014 14:09
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This article sounds a bit like a Fair Go episode in type.

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  Reply # 1186406 1-Dec-2014 14:34
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I Lol'd... TBH i'm a tad shy of 120kbs on my best days where I'm at :(

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